Chick-fil-A logo

Operations Director

Chick-fil-A
  • Allentown, Pennsylvania
  • Autofill and Review
15 days ago

Job Description

Prerequisites and Success Qualities:

  • At least 18 years old. 
  • Ability to manage themselves well and hold others accountable. 
  • Consistently meets uniform and appearance standards. 
  • Holds himself to a level of respect that will translate into their work, co-workers, and our moral values of treating others with honor and dignity.
  • Must be able to handle pressure well and make decisions quickly; Is capable of being a problem solver and is comfortable with adaptation.
  • Receives coaching and constructive criticism well.
  • Will consistently implement our hospitality standards and maintain a high level of efficiency and productivity.
  • Has flexible availability and is willing to adjust their schedule to the needs to the business.

Operations Director Definition: Responsible for overseeing, maintaining, and improving systems and processes that drive operational performance throughout the organization.

Operations Director Roles/Responsibilities:

  • Responsible for taking active ownership of assigned responsibilities above a shift level.
  • Responsible for actively participating in leadership meetings and providing feedback and solutions to problems that are consistently arising. 
  • Responsible for creating actionable, positive change in the organization.
  • Responsible for assisting with and taking part in the growth and development of others.
  • Responsible for creating plans including, but not limited to, budgeting plans, proposal plans, or any other miscellaneous plans.

Work schedule

  • Monday to Friday
  • Weekend availability
  • Day shift
  • Night shift

Benefits

  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k) matching
  • Employee discount
  • Paid training
  • Flexible schedule

Numbers & Facts

LocationAllentown, Pennsylvania

Skills

  • Budgetingunmatched
  • Coachingunmatched
  • Leadershipunmatched
  • Operations Processesunmatched
  • Problem Solving Skillsunmatched
  • Process Improvementunmatched
  • Systems Maintenanceunmatched

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