Operations Director

Kingdom Builders Transitional Housi

Oakland, CA

JOB DETAILS
SKILLS
Alliance/Partner Management, Budgeting, Calendar Management, Case Management, Communication Skills, Community and Social Services, Computer Workstations, Disciplinary Action, Diversity, Driver's License, Emergency Planning, Equipment Maintenance/Repair, Facilities Management, Foundation Grants, Funding, Government, Health Insurance, Human Resources, Insurance, Investigative Reports, Leadership, Liability Insurance, Lift/Move 25 Pounds, Maintain Compliance, Manual Dexterity, Nonprofit, Operational Improvement, Operational Strategy, Operations Management, Operations Planning, PC (Personal Computer) Systems, People Management, Physical Demands, Policy Development, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, Relationship Management, Residential Construction, Social Work, Strategic Planning, Supplier Relationship Management (SRM), Time Management, Vendor/Supplier Relations, Workplace Issues, Writing Skills
LOCATION
Oakland, CA
POSTED
24 days ago
Benefits:
  • Health insurance
  • Paid time off

Kingdom Builders Transitional Housing Program

 
Email cover letter, resume & salary requirements to info@kingdombuilderscf.org 
 
Kingdom Builders Transitional Housing Program (KBTHP) provides a co-ed integrated, trauma-informed 24/7 residential transitional program for TAY (Transitional Age Youth, 18-25) providing meals, support services, resources, programming, and supervision in a safe, clean, drug-free environment. KBTHP focuses on a compilation of services that addresses each individual participant’s needs with one specific goal; to assist residents with life skills and successful integration into the community. Our primary purpose for existing is to change lives. 
 
Position Title:           Operations Director
 
Compensation:         Commensurate with Experience
 
Status:                        Full-time Exempt
Position Overview: The Operations Director ensures that Friendly Manor operates efficiently, safely, and in alignment with its mission, policies, and funding requirements. This role is a central part of the leadership team and works closely with the CEO, Executive Director, and Program Director to support strategic goals and daily functions across the 52-bed, 26-unit transitional housing program for TAY in Oakland, CA.


Key Duties:                Lead new Tranisitonal Housing Program, Trauma-informed, Youth-Centered Program Design, Co-ed Facility Oversight + Safety Protocols 
 
Anticipated Program Launch Date: Early Fall 2025 | Position open until filled with the ideal candidate
 
Responsibilities include but shall not be limited to the following:
  • Ensure that the operations meet existing policies and that procedures are up to date, writing new ones as needed, in support of the mission.
  • Assists in the implementation of the organization’s strategic objectives to improve the functionality of programs, making them more sustainable, and expanding where possible.
  • Play a leadership role in addressing HR issues, employee disputes, and disciplinary actions as needed.
  • Facility and equipment management including contract compliance with vendors for supplies, equipment, and maintenance contracts.
  • Maintaining the safety of the organization including emergency operation plans and liability insurance.
  • Supervision of monitoring staff 
  • Act as a liaison between the programs, Executive Director and the CEO.
  • Be mindful of potential problems and discuss solutions with Program Director and/or Executive Director.
  • Adhere to and develop facility, equipment, supplies, and maintenance budgets.
  • Develop new policies and/or procedures as needed.
  • Develop safety policies as needed.
  • Assist in managing relationships with government agency funders, programmatic partners and sub-contractors, vendors, and service providers, as well as foundation partners funding organizational programs.
  • Execute strategic initiatives and improve program operations with the directors, managers, and case management staff among others.
  • Play a key role in drafting and updating all job descriptions in close collaboration with the administrative staff, the Program Director, and the Executive Director.
  • Facility and equipment management including contract compliance.
  • Key assist with investigations and reporting requirements involving client issues.
  • Participate/Handle liability inspections with the Program Director.
  • Ensure all program reports are completed accurately and timely in collaboration with the Program Director.
  • Manage vendor relationships and ensure contract compliance in conjunction with the Program Director.
  • Attend regularly scheduled staff meetings.
  • Other duties as assigned 
Requirements:
·         Master’s degree strongly preferred. Bachelor’s degree in social services, business, or related field required. 
·         Minimum of five (5) years of progressively responsible experience in nonprofit or housing services, including program design and implementation, staff supervision, facilities oversight, and strategic operations management.
·         Must be results-oriented with proven demonstrated management skills and success in building and managing dynamic and complex teams.
·         Very capable problem solver focused on solutions and prompt resolutions
·         Proven leadership skills with demonstrated ability to motivate teams of people to take on challenging tasks on a regular basis
·         Excellent written and verbal communication skills.
·         Ability to provide insight and anticipate challenges.
·         Ability to communicate effectively with people from diverse backgrounds.
·         Familiar with social service resources and organizations.
·         Commitment to the mission of Kingdom Builders Transitional Housing Program.
·         Valid California Driver’s License, insurance, and access to personal automobile. 
·         Proven track record of program leadership, successful strategic collaborations, and partnerships. 
·         Knowledge of and connection to Alameda County community resources. 
·         Excellent writing and verbal communication skills. 
 
Physical Requirements & Working Environment: 
The work environment and physical demands described represent those required by employees to perform the essential functions of this job with or without reasonable accommodation. 
 
·         Ability to work at a desk or computer workstation. 
·         Ability to perform repetitive office tasks.
·         Ability to review a wide variety of materials in electronic or hard copy form. 
·         Sufficient manual dexterity to enable the employee to operate a personal computer, phone, and related equipment. 
·         Must be able to lift 25 pounds.
 
EEO Policy:  KBTHP is an equal opportunity Faith based Organization. We do not discriminate in employment, educational services and/or programs on the basis of an individual’s race, color, religion, religious creed, ancestry, national origin, age (except minors), sex, gender identity, gender expression, sexual orientation, marital status, medical condition (cancer-related and genetic-related) and disability, and the other bases prohibited by law. KBTHP reasonably accommodates qualified individuals with disabilities under the law.  
 
 

About the Company

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Kingdom Builders Transitional Housi