This is a high-impact role for a structured, analytical operator who can move from strategy to execution: diagnosing business and patient journey opportunities, building business cases, designing processes, recommending where technology can improve the patient experience and reduce manual work, and ensuring initiatives are prioritized, implemented, tested, and measured against business impact. Own key marketing, patient funnel, operational, and systems performance metrics, including new patient demand, inquiry response, appointment conversion, campaign performance, clinic capacity alignment, system adoption, and workflow efficiency.