Job Description
Employer: Amazon.com Services LLC
Position: Operations Engineer II - AMZ26712.4
Location: Santa Ana, CA
Multiple Positions Available:
Identify, design, develop, implement, and execute new and existing
processes, policies, goals, and solutions to ensure optimal customer
experience related to fulfillment solutions. Drive development efforts and
manage priorities for project/program completion, including operational
solutions.
Create schedules, identify and communicate risks to stakeholders, define risk
mitigation strategies, and facilitate appropriate engineering solutions.
Develop system requirements to streamline and simplify tools used to
manage and enhance operational productivity, accuracy, and effectiveness.
Evaluate effectiveness of current or future fulfillment channel performance.
Collaborate with other departments to integrate with business systems and
processes. Resolve problems concerning transportation, logistics systems,
supply chain, and fulfillment operations.
Maintain metrics, reports, and process documentation to monitor and
analyze delivery performance and key business performance indicators.
Manage cross-functional teams and/or third party-vendors for
implementation of project/program requirements.
Develop, implement, and govern KPI reporting for a portfolio of programs,
providing visibility to the milestones and performance across all projects,
and using this data to drive/influence business decisions.
Domestic travel up to 75% to perform role responsibilities may be required.
(40 hours / week, 8:00am-5:00pm, Salary Range $90792 - $114900)
Amazon.com is an Equal Opportunity - Affirmative Action Employer - Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation
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Numbers & Facts
| Location | Santa Ana, CA |
| Industry | Retail |
| Salary | $90,792–$114,900 Per Year |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Skills
- Business Solutionsunmatched
- Cross-Functionalunmatched
- Documentationunmatched
- Logisticsunmatched
- Metricsunmatched
- Operations Managementunmatched
- Performance Analysisunmatched
- Performance Metricsunmatched
- Problem Solving Skillsunmatched
- Riskunmatched
- Risk Analysisunmatched
- Schedule Developmentunmatched
- Supply Chain Operationsunmatched
- System Integration (SI)unmatched
- Team Lead/Managerunmatched
- Willing to Travelunmatched
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