Job Description
Amazon Logistics (AMZL) is looking for an Operations Engineer to join the Ops Integration Engineering (OIE) team. OIE is responsible for bridging the gap between engineering innovation and field operations by ensuring new automation technologies, equipment, and systems are successfully planned, piloted, launched, and adopted across the AMZL network. This role supports the full lifecycle of automation programs - from early-stage pilot planning through network-wide expansion - and requires a hands-on leader who thrives in fast-paced, ambiguous environments where cross-functional coordination and field presence are critical to success.
The ideal candidate is comfortable operating independently in the field, building relationships with site leadership and partner teams, and translating complex technical programs into clear operational standards. You will travel extensively (~80%) to Amazon sites across North America to support installations, testing, launches, and post-launch performance monitoring.
Key job responsibilities
As an Operations Engineer on the OIE team, you will own the operational integration of new automation equipment and systems across Amazon's last-mile logistics network. Your work spans two core functions:
Pilot Planning
Partner with Innovation & Design, Process Engineering, and Safety teams to develop the operational framework for new automation pilots. This includes building training curricula, defining success criteria and key performance indicators, supporting Site Acceptance Testing (SAT) and Factory Acceptance Testing (FAT), providing inputs to site selection, and creating the operational standards that will govern how associates interact with new technology.
Operational Readiness & Expansion
Lead the on-the-ground operational readiness for automation programs expanding across the network. Develop and deliver pre-launch training for site operations teams, provide on-site support during launch windows, track post-launch performance metrics against defined success criteria, and coordinate the handoff to ACES and site ownership once performance stabilizes. Identify and escalate operational risks, adoption gaps, and process deficiencies that could impact program success.
Numbers & Facts
| Location | Nashville, TN |
| Industry | Retail |
| Company Size | 10,000 employees or more |
| Year Founded | 1994 |
| Website | http://Amazon.com/militaryroles |
About Company
At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.
It’s Always Day 1
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here
Our Leadership Principles
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles
Skills
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