Operations Excellence Manager

Who we are:

Supply Technologies, a subsidiary of ParkOhio(NASDAQ:PKOH), specializes in supplier selection and management, planning, implementing, managing the physical flow of product for world-class international manufacturing companies, and servicing customers in the various markets.

Apply today and become part of a team on this journey within more than 100 industries; expertise in nearly every inventory management discipline; use of advanced and emerging technologies, and a singularly connected global infrastructure, only Supply Technologies has the intellectual and technological infrastructure to give you a program of process, resource and production efficiencies that improve your competitive position in the marketplace.

Job Summary:

The Operations Excellence Manager is responsible for driving operational efficiency, safety, and quality across all DC and Branch environments. This role leads strategic initiatives in EWM/WM system support across the network, continuous improvement analysis, and quality and safety programs. The ideal candidate combines technical expertise with leadership acumen to foster a culture of accountability, innovation, and operational excellence.

Environmental Health and Safety 10%

• Champion a proactive safety culture through training, audits, and behavioural expectations
• Lead incident investigations and implement corrective actions
• Collaborate with Safety Teams to align site practices with corporate standards
• Directly supports EHS Manager on Network Initiatives
• Ensure Compliance with The Leader Safety Playbook and ISO-14001 requirements

EWM/WM Support 20%

• Oversee configuration, troubleshooting, and enhancement of SAP EWM/WM systems for all SAP WM/EWM managed facilities
• Collaborate with IT and DC and Branch teams to ensure system integrity and process alignment
• Lead training and adoption of system updates and best practices

KPI Development & Performance Management - 30%

• Own the design, implementation, and ongoing governance of the operational KPI framework — from leading indicators through lagging outcomes
• Establish performance baselines, set improvement targets, and define accountability structures across DC and branch locations
• Build and maintain performance dashboards that translate operational data into clear, actionable insights for site leaders and senior management
• Lead the weekly and monthly performance review cadence; ensure metrics tell a coherent operational story, not just a collection of numbers
• Identify trends, flag early warning signals, and escalate performance risks with recommended

Continuous Improvement & Analysis– 30%

• Identify inefficiencies and lead Kaizen, Lean, or Six Sigma initiatives
• Analyze operational data to uncover trends and improvement opportunities
• Facilitate cross-functional workshops to align teams on process enhancements
• Identify Root Cause and implement Preventative Measures
• Directly Supports the Continuous Improvement Manager
• Sustain 5s Culture with periodic compliance audits
• Promoting and ensuring compliance of Leader Standard Work at all levels

Quality Management – 10%

• Implement and monitor quality control procedures across operations
• Lead root cause analysis and corrective action planning for non-conformances
• Ensure compliance with ISO, customer, and internal quality standards
• Directly Supports the ICQA Program Manager