Operations Intern - Ancillary & Damage

Job Title: Operations Intern - Ancillary & Damage

Bonita Springs, FL, USA, 34134

Employment Status: Full-time

Posting Start Date: 10/21/26

If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with 2025 total revenues reaching approximately $4.4 billion. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI." Herc Rentals serves customers through approximately 607 locations and has about 10,000 employees in North America as of June 30, 2026.

Job Purpose

Opportunity to develop your operations skills by supporting the Herc Rentals Ancillary Revenue and Damage teams.

What you will do...

• Learn about ancillary product offerings and how they impact company performance
• Learn how the ancillary products are built, maintained and charged in the company's point of sale system
• Assist with processing Rental Protection Plan (RPP) claims
• Aid in management of the RPP Salesforce inbox including training requests, product questions and reporting needs
• Contribute to the testing and assessment of various systems and enhancements
• Use Qlik and Salesforce reporting to track customer damage and provide damage analysis
• Aid in change management and training the field in claims workflow application
• Support broader ancillary projects and other ad hoc requests

Requirements

• Currently enrolled at a college or university and pursuing a bachelor's degree and are in your Junior or Senior year
• Microsoft Office skills including Excel, Word, and PowerPoint
• Strong written and verbal communication
• Highly organized and strong attention to detail
• Ability to work independently and as part of a team
• Aptitude for quickly learning new software systems (e.g., Salesforce, BI tools)
• Interest or experience in claims processing, training, or change management is a plus

Req #: 72438

Pay Range: $20.00 per hour

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

Keeping you healthy

Medical, Dental, and Vision Coverage

Life and disability insurance

Flex spending and health savings accounts

Virtual Health Visits

24 Hour Nurse Line

Healthy Pregnancy Program

Tobacco Cessation Program

Weight Loss Program

Building Your Financial Future

401(k) plan with company match

Employee Stock Purchase Program

Life & Work Harmony

Paid Time Off (Holidays, Vacations, Sick Days)

Paid parental leave.

Military leave & support for those in the National Guard and Reserves

Employee Assistance Program (EAP)

Adoption Assistance Reimbursement Program

Tuition Reimbursement Program

Auto & Home Insurance Discounts

Protecting You & Your Family

Company Paid Life Insurance

Supplemental Life Insurance

Accidental Death & Dismemberment Insurance

Company Paid Disability Insurance

Supplemental Disability Insurance

Group Legal Plan

Critical Illness Insurance

Accident Insurance

Herc does not discriminate in employment based on the basis of race, creed, color, religion, sex, age, disability, national origin, marital status, sexual orientation, citizenship status, political affiliation, parental status, military service, or other non-merit factors.