We are seeking an experienced and motivated Part-Time Community Operations Lead to support the day-to-day operations and performance of a conventional multifamily community. This role is responsible for assisting with property operations, resident satisfaction, occupancy goals, and overall community performance.
The ideal candidate is organized, customer-service focused, financially aware, and experienced in multifamily housing operations.
What You’ll Do
Team & Operations Support
- Support daily onsite operations and help maintain an organized, professional community environment
- Assist with training, coaching, and supporting onsite team members
- Help ensure company policies and operational standards are consistently followed
Leasing & Resident Relations
- Maintain knowledge of the property, competitors, and local market conditions
- Conduct community tours and assist with leasing and move-in processes
- Support marketing and leasing efforts to maximize occupancy
- Assist with resident retention and follow-up communication
- Provide excellent customer service and timely issue resolution
Financial & Administrative Support
- Assist with rent collection processes and resident account follow-up
- Help monitor expenses, vendor coordination, and operational efficiency
- Support budget tracking, reporting, and general administrative tasks
- Ensure reports and documentation are completed accurately and on time
Property Oversight
- Monitor service request completion and maintenance responsiveness
- Conduct routine apartment inspections and community walks
- Help maintain the overall appearance and cleanliness of the property
- Communicate operational concerns, incidents, or risks appropriately
What You’ll Need
- High school diploma or equivalent required; college degree preferred
- 2–4+ years of multifamily, leasing, or property operations experience preferred
- Strong customer service, communication, and organizational skills
- Ability to multitask and work independently in a fast-paced environment
- Basic understanding of financial reporting and property operations
- Experience with property management software; Entrata experience preferred
- Ability to work onsite during scheduled part-time hours
Schedule
- Part-time onsite position
- Flexible scheduling based on property needs
- Some weekend availability may be required
What You’ll Get:
- Commission-eligible role
- Housing discounts (varies by community)
- 401(k) match
- Growth and leadership development opportunities
- Wellness programs and team competitions
- Additional rewards and recognition
*The anticipated pay range for this role is $25.00 - $28.00 per hour, with final compensation determined based on experience, skills, and internal equity.