Operations Lending Systems COE Business Analyst

Role: Business Analyst

Required Skills: Business Analysis

Qualification: BACHELOR OF COMPUTER SCIENCE

Experience: 6 - 8 Years

Function: TECHNOLOGY

Apply By: 2026-12-18

Detailed Job Description:

Analyze business requests, system enhancements, operational issues, and process improvement opportunities across Commercial Lending Systems.

Gather, document, manage, and validate business and functional requirements with stakeholders.

Develop business requirements documents, process documentation, issue summaries, stakeholder updates, and project artifacts.

Perform data analysis and identify trends, issues, risks, discrepancies, and opportunities for operational improvements.

Support testing activities, build test cases, validate business requirements, and assist End User Testing (EUT).

Support change management controls, documentation, risk assessments, and system enhancement initiatives.

Collaborate with Technology, Operations, and business stakeholders to communicate impacts, dependencies, risks, and solutions.

Recommend process optimization, control enhancements, and sustainable solutions to improve efficiency and mitigate operational risk.

Top 3 Required Skills:

Business Requirements Gathering & Analysis

Data Analysis, Problem Solving & Reporting

Stakeholder Management & Business Communication

Top 3 Preferred Skills:

Commercial Lending Operations Knowledge

Loan IQ or Commercial Lending Systems Experience (Loan IQ, APMS, LTS, OLBB, Live Link)

Agile, Waterfall, or Lean Six Sigma Exposure

Education Requirements:

Post-secondary degree in a related field of study, or an equivalent combination of education and relevant experience.

Additional Keywords for Sourcing:

Commercial Lending

Loan IQ

Business Analysis

Requirements Management

Process Documentation

SDLC

Change Management

Risk & Controls

Data Analysis

Stakeholder Management

Banking Operations

Agile Delivery

Process Improvement

Salary Range: $100,000 to $120,000 per year