Location: Houston, TX (in-office)
Type: Full-time
Pay: $65,000–$80,000 per year
About the Role
We're a boutique interior design firm in Houston with 6–15 people, and we're looking for an Operations Manager to run the business side so our designers can focus on design. You'll keep orders, money, and paperwork moving accurately and on time. If you've worked behind the scenes at a design studio and you're good at bringing order to disorganization, we'd like to meet you.
What You'll Do
• Send designer-approved purchase orders to vendors, manage submittals and CFAs, and track every order from acknowledgment to installation
• Coordinate with our warehouse, lead weekly update meetings with the warehouse manager and the owner, and manage installation timelines
• Resolve back orders, freight damage claims, and replacements, and keep designers informed so clients stay updated
• Maintain vendor and trade accounts, including COM locations, shipping details, certificates of insurance, and W-9s
• Prepare client proposals and invoices, collect deposits, and bill for design time and reimbursable expenses
• Manage accounts payable and receivable, monthly reconciliations, sales tax filing, and reporting in QuickBooks
• Manage vendor trade rewards programs for the firm
• Run the office and support HR administration: hiring coordination, onboarding, payroll data, and personnel files
• Prepare new client contracts from approved templates and set up new projects
Requirements
• 3–5 years in operations, office management, or project coordination, ideally at an interior design or architecture firm
• Working knowledge of design procurement: POs, acknowledgments, CFAs, COM, receiving, and installation
• Hands-on AP/AR experience, with QuickBooks required
• Experience with design project management software
• Intermediate Excel or Google Sheets skills
• Very strong attention to detail with numbers, specs, and paperwork
• A calm, clear way of communicating with vendors, trades, and clients
• Discretion with financial and personnel information
• You flag problems early instead of waiting to be asked
How to Apply
Submit your résumé and answer the three screening questions.