Operations Manager - Greenville, OH Fitzwater Outdoor Maintenance Essential Functions and Responsibilities: - Support company vision, policies, procedures, safety/training programs, perform accordingly and pass along to other employees.
- To be familiar with each job’s specifications and ensure compliance with quality and efficiency standards.
- Work with management team to map out the seasonal work schedules. Develop, communicate and maintain schedules for maintenance work on all jobs, coordinate manpower, equipment and materials in a timely fashion.
- Perform inspections of equipment and vehicles to see that all is being maintained properly.
- Ensure client requests are responded to in a timely manner. Manage operational issues and quickly implement alternative and creative solutions. Communicate pro-actively and work in concert with the Client Management team to resolve client concerns when applicable.
- Manage budget and monitor job cost reports regularly and report back to crew to increase productivity and job efficiency, including total hours worked by crew and services performed to ensure quality and profitability. Provide long and short-term planning for maximum efficiency and no wasted time for Crews.
- Manage and lead a team. Assist in the hiring/promotion process, evaluate performance, and provide coaching and timely feedback to optimize employee performance. Develop employees, encourage growth and development of new opportunities within the organization, and plan for succession. Oversee and implement employee discipline when needed.
- Train employees in all aspects of job (safety, quality, efficiency, equipment).
Skill Requirements: - High School degree required. Associate or bachelor’s Degree desirable.
- 2-4 years of experience as a supervisor/manager with proven ability to train, nurture and develop employees and determine leadership skills in others.
- Vegetation Management, Utilities or Forestry Industry experience a plus.
- Operations Management or Director experience required.
- Excellent organizational skills and attention to detail, with the ability to schedule multiple projects, prioritize work and perform several tasks concurrently with ease and professionalism.
- Exceptional problem-solving skills.
- Ability to work independently with a high level of accountability and responsibility for all activities of self and team.
- Strong interpersonal and communication skills, with the ability to effectively communicate to all levels of leadership, team members and clients both verbally and written.
- Must be able to maintain confidentiality and trust when dealing with difficult, sensitive and confidential issues.
- Strong working knowledge of computers with proficiency in Microsoft Outlook, Word and Excel. Experience with Aspire a plus.
- Travel required between client work sites, as well as other operational sites. Occasional travel to facilitate training may also be required.
- Valid driver’s license.
Benefits: - Sign-on Bonus: New hires receive a bonus after 90 days of employment. To ensure you get the most out of your reward, the company pays the taxes on your behalf.
- Referral Program: Help us grow! Earn a tax-covered bonus for every successful referral after their first 90 days.
- Medical, dental, and vision benefits will officially begin on the first day of the calendar month following your formal hire date.
- 401(k) Match: We invest in your future by matching your retirement contributions.
- PTO & Perks: Paid time off and flexible voluntary insurance plans.
- Employee Assistance Program
We are an Equal Opportunity Employer.
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