Benefits:- Bonus based on performance
- Competitive salary
- Free uniforms
- Health insurance
- Paid time off
About the Role:Brothers That Just Do Gutters is looking for a PART TIME driven and experienced Operations Manager to lead and grow our home services business. This is a hands-on leadership role where you'll oversee daily operations, recruit and manage field teams, manage customer service and scheduling, ensure every customer experience is top-notch. If you thrive in a fast-paced, results-driven environment and love building something great, we want to hear from you!
Responsibilities:- Oversee day-to-day operations of the gutter installation, repair, and maintenance business
- Recruit, train, and manage field crews and office staff to ensure peak performance
- Monitor job scheduling, dispatching, and workflow to maximize efficiency and productivity
- Maintain high customer satisfaction standards by resolving issues and ensuring quality control on every job
- Track key performance metrics including revenue, labor costs, and job completion rates
- Coordinate with sales and estimating teams to ensure accurate project scoping and timely execution
- Manage inventory, equipment, and vendor relationships to support field operations
- Ensure compliance with safety protocols, company policies, and local regulations
- During slower season, you will perform similar duties at a Content Recovery and restoration business
Requirements:- 3+ years of operations management experience, preferably in home services, construction, or a trade industry
- Proven ability to lead, motivate, and develop field and office teams
- Strong organizational and time management skills with the ability to juggle multiple priorities
- Experience with scheduling software, CRM platforms, or field service management tools
- Excellent communication and customer service skills
- P&L awareness and basic business financial acumen
- Valid driver's license and reliable transportation - Must be available to start daily Mo-Fr at 6:30am
- Self-starter mentality with a passion for operational excellence and continuous improvement
About Us:Brothers That Just Do Gutters - Downers Grove is a locally operated franchise of one of the nation's leading specialty home services brands, dedicated to delivering expert gutter solutions with integrity and craftsmanship. Our customers trust us because we show up on time, do the job right, and stand behind our work. Our team members love working here because we invest in their growth, foster a supportive culture, and take pride in being the best at what we do.
This franchise is independently owned and operated. The franchisee, not The Brothers that just do Gutters Corporate, is the sole employer for this position: your application goes directly to them, they alone make all hiring decisions, and any employment inquiries should be directed to the franchisee rather than to Corporate.