Operations Manager - Indianapolis HQ

Lead the team at the heart of Clark's.

Indianapolis isn't just one of our locations. It's Clark's headquarters, where our white glove service started and still sets the standard for every site across the Midwest. From our 60,000 sq ft warehouse, we send out 4-6 white glove delivery trucks every day. We're looking for an Operations Manager to run it all.

At Indy, our clients include some of the region's top interior designers. They trust us with high-end furniture and finished spaces, and they expect every delivery to be perfect. The person in this role will make sure it is.

What you'll do

• Own day-to-day operations at our 60,000 sq ft flagship hub, from inbound freight to final delivery
• Be the go-to partner for our interior designer clients: anticipate their needs, solve problems fast, and earn their repeat business
• Recruit, build and motivate top-tier delivery teams who take pride in white glove work
• Coach crews on the details that matter: careful handling, room-of-choice setup, assembly, and a great customer experience
• Keep 4-6 daily truck routes, schedules and service levels running smoothly
• Work alongside company leadership at HQ to shape how Clark's grows

Who you are

• Obsessed with the customer. You treat every delivery like it's going into your own home
• A natural leader who can rally a team, recruit great people and keep them fired up
• Organized and calm under pressure when the schedule changes at 7 a.m.
• 3+ years of management experience in delivery, logistics, warehouse or field operations, ideally in furniture or white glove service
• Comfortable with dispatch, routing and ERP systems

Why Clark's

• $65,000 - $70,000 starting salary
• A family-owned company that has grown across the Midwest
• A visible leadership role at company HQ, with real room to grow