Operations Manager – Logistics & Transportation

MVD Express LLC | Oklahoma City, OK


About the Role


MVD Express LLC is seeking an experienced and motivated Operations Manager to lead our Logistics & Transportation operations in Oklahoma City, OK.


 IMPORTANT: AIR FREIGHT EXPERIENCE IS MANDATORY. Candidates must have previous hands-on experience working with air freight operations. Applicants without air freight experience will NOT be considered for this position.


This position requires a hands-on logistics professional who understands time-sensitive air freight operations and can manage daily operations, coordinate drivers and freight, solve transportation issues, and provide excellent service to customers and business partners.


Key Responsibilities

• Oversee daily logistics and transportation operations, including dispatch, pickups, deliveries, recoveries, and freight coordination.
• Manage routing, scheduling, fleet utilization, and resource allocation.
• Coordinate time-sensitive air freight and final-mile transportation services.
• Supervise, train, support, and evaluate dispatchers, drivers, warehouse personnel, and operations staff.
• Monitor shipments and resolve delays, missed appointments, routing issues, refusals, damaged freight, and other operational challenges.
• Coordinate with airlines, freight forwarders, carriers, vendors, agents, warehouses, and customers.
• Manage load planning and transportation schedules across multiple service areas and transportation lanes.
• Ensure compliance with applicable DOT regulations, transportation safety requirements, and company policies.
• Maintain accurate operational records, shipment documentation, PODs, photos, and required paperwork.
• Enter, update, and manage shipment alerts accurately in the Crown system.
• Communicate professionally with customers regarding shipment status, scheduling, service issues, and special requirements.
• Identify opportunities to improve operational efficiency and customer service.

Requirements

• AIR FREIGHT EXPERIENCE IS REQUIRED — applicants without previous air freight experience will not be considered.
• Minimum 3 years of experience in logistics, transportation, air freight, or supply chain operations.
• Must have experience using the Crown system, including entering and updating shipment alerts.
• Experience with time-sensitive freight, recoveries, dispatching, routing, and final-mile deliveries.
• Previous experience supervising or managing drivers, dispatchers, or transportation operations.
• Strong knowledge of transportation operations, freight coordination, and scheduling.
• Knowledge of DOT regulations, transportation compliance, and safety procedures.
• Strong problem-solving and decision-making abilities.
• Excellent organizational and multitasking skills.
• Strong written and verbal communication skills.
• Bilingual English/Spanish preferred, but not required.
• Bachelor's degree in Logistics, Business, Supply Chain Management, or related field preferred.
• Valid driver's license and clean driving record preferred.

About MVD Express LLC


MVD Express LLC is a logistics and transportation company based in Oklahoma City, Oklahoma, providing dependable and time-sensitive transportation solutions for our customers.


We are committed to responsive communication, operational excellence, accountability, and reliable service.


PLEASE NOTE: This is an air-freight-focused position. Candidates must have prior air freight experience to be considered. If you do not have air freight experience, please do not apply.


If you have strong air freight operations experience, are experienced with the Crown system, and are ready to take ownership of a fast-paced logistics operation, we encourage you to apply.


MVD Express LLC is an Equal Opportunity Employer.