Operations ManagerReports to: General Manager/Assistant General Managers POSITION OVERVIEWAndretti Indoor Karting & Games is seeking an energetic and experienced Operations Manager. This hands-on, fast-paced role will oversee a department (Arcade, F&B, Events, or The Starting Line). You will be responsible for driving service excellence, leading a dynamic team, managing daily operations, and ensuring a safe, clean, and memorable guest experience across the venue. Andretti Indoor Karting & Games – AIKG can get you on the track for your winning management career! Andretti Indoor Karting & Games (AIKG) is a rapidly growing Family Entertainment company. AIKG locations feature high-speed, high-tech indoor Karting on multilevel tracks, multi-player immersive Virtual Reality Simulators, Arcade fun, and amazing restaurants & event spaces featuring scratch cocktails and culinary creations crafted in our kitchens. KEY RESPONSIBILITIES- Lead and inspire department teams with integrity, accountability, and a focus on legendary guest service
- Oversee daily operations including staffing, training, scheduling, cleanliness, repair and maintenance, and safety
- Own and manage a core department (e.g., The Starting Line, Arcade, Events, F&B) while supporting the overall facility
- Empower and develop hourly staff through clear communication, coaching, and performance feedback
- Monitor and manage labor costs, inventory, and cash control in alignment with company goals
- Partner with the Sales and Events Teams to ensure successful planning and execution of group events
- Maintain a clean, organized, and guest-ready facility that meets brand standards
- Uphold safety and sanitation protocols while ensuring health code compliance
- Foster a motivated and positive work environment aligned with AIKG values and culture
- Continuously seek opportunities to improve processes, service, and team performance
- Always support the Andretti Indoor Karting and Games Motto “Striving for Perfection: Achieving Excellence.”
QUALIFICATIONSRequired: - Eligible to work in the U.S.
- At least 18 years of age
- High school diploma or equivalent
- Strong written and verbal communication, organizational, and leadership skills
- Ability to work flexible hours including nights, weekends, and holidays
- Energetic and guest-focused with a commitment to operational excellence
Preferred: - 2+ years of management experience in high-volume entertainment, hospitality, or restaurant settings
- Proven ability to lead teams, manage multiple priorities, and deliver results
- Experience with scheduling, cost control, and employee development and training
Benefits:- Salary from $60,000 - $65,000
- Exciting Bonus opportunities paid quarterly, up to $6,000 per year
- AIKG has the BEST staff, so managers work with and lead motivated professionals!
- Personal/Family Medical, Dental and Vision Insurance Coverage
- $1200 company paid Health Savings Account
- Vacation and Sick time accrued during the first year
- 401k retirement program with generous company match
- Company provided Life Insurance
- Company provided Short-Term and Long-Term Disability Insurance
- Accident, Critical Illness and Voluntary Life Insurance
PHYSICAL REQUIREMENTS- Walk or stand for extended periods of time
- The ability to communicate quickly and accurately
- Must be able to lift up to 15lbs on a regular basis
- Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs
- The work environment may include bright, dim or flashing lights and loud sounds
- Requires manual dexterity to use and operate all necessary equipment
- Be able to understand, follow and maintain safety standards at all times
Join a fast-growing company where leadership meets entertainment! For further information about Andretti Indoor Karting & Games, visit www.andrettikarting.comAndretti Indoor Karting & Games – Put your career in the driver’s seat!
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