Join a Team That Values Leadership, Growth, and Exceptional Hospitality
We're looking for an energetic and service-driven Operations Manager who is ready to make an impact. This is an opportunity to play a key leadership role at a well-established select-service hotel, helping drive operational excellence, support a strong team culture, and deliver exceptional guest experiences.
If you're passionate about hospitality, enjoy leading teams, and thrive in a fast-paced environment where every day brings new opportunities, we'd love to meet you.
What You'll Do
As Operations Manager, you'll oversee the day-to-day operations of the hotel and work closely with the General Manager to ensure the property runs efficiently and successfully.
Lead Daily Operations
- Manage daily hotel operations to ensure outstanding guest service and operational efficiency.
- Monitor performance, labor productivity, and expenses while maintaining high-quality standards.
- Support the achievement of financial and operational goals.
Develop and Support Your Team
- Train, coach, and mentor associates on brand standards, service excellence, and operational procedures.
- Foster a positive, team-oriented culture focused on accountability, growth, and guest satisfaction.
- Assist with scheduling, performance management, and staff development.
Deliver Exceptional Guest Experiences
- Ensure guests receive friendly, responsive, and memorable service throughout their stay.
- Address guest concerns promptly and professionally.
- Maintain quality standards across all departments.
Maintain Brand and Operational Standards
- Ensure compliance with brand requirements, company policies, and operational procedures.
- Help implement new initiatives, programs, and best practices to improve hotel performance.
Promote Safety and Security
- Conduct regular inspections to ensure the property is clean, safe, and well-maintained.
- Support adherence to safety, security, and regulatory standards.
Collaborate Across Departments
- Partner with Front Desk, Housekeeping, Maintenance, Sales, Revenue Management, Human Resources, and Accounting teams to achieve property goals.
- Promote effective communication and teamwork across all areas of the hotel.
What We're Looking For
Preferred Qualifications
- Hotel operations or supervisory experience, preferably with a major hotel brand such as Marriott International.
- Demonstrated ability to lead and motivate teams in a hospitality environment.
- Knowledge of hotel operations, guest service standards, and compliance requirements.
- Experience with labor management, cost controls, and inventory management.
- Strong understanding of brand standards and operational procedures.
The Ideal Candidate
You are:
- A hands-on leader who enjoys supporting and developing team members.
- Passionate about hospitality and creating exceptional guest experiences.
- A strong communicator with excellent problem-solving abilities.
- Organized, detail-oriented, and able to manage multiple priorities effectively.
- Skilled at building positive relationships with associates, leadership teams, ownership groups, and guests.
Why You'll Love Working With Us
- Opportunity to grow your hospitality management career.
- Supportive and collaborative work environment.
- Meaningful leadership role with direct impact on hotel performance.
- Team culture focused on service excellence, respect, and professional development.
- The chance to make a difference for both guests and employees every day.
If you're ready to take the next step in your hospitality career and help lead a team committed to excellence, we encourage you to apply.