Operations Manager

Window World of Westchester

  • Tuckahoe, NY
  • 30+ days ago
  • Full-time
Want to know if you’re a fit?
Upload your resume and let our AI show you.

Skills

  • Best Practicesunmatched
  • Communication Skillsunmatched
  • Customer Relationsunmatched
  • Customer Satisfactionunmatched
  • Customer Support/Serviceunmatched
  • Detail Orientedunmatched
  • Driver's Licenseunmatched
  • High School Diplomaunmatched
  • Inventory Managementunmatched
  • Leadershipunmatched
  • Mentoringunmatched
  • Microsoft Windows System Administrationunmatched
  • Multitaskingunmatched
  • Operations Managementunmatched
  • Performance Analysisunmatched
  • Problem Solving Skillsunmatched
  • Project Executionunmatched
  • Project/Program Managementunmatched
  • Regulationsunmatched
  • Safety Complianceunmatched
  • Salesunmatched
  • Team Lead/Managerunmatched
  • Time Managementunmatched

Description

About the Role:
Join Window World of Westchester as an Install Manager, where you'll lead a dynamic team in delivering top-notch window installation services. Be part of a company that values quality, customer satisfaction, and team collaboration in Tuckahoe, NY.



Responsibilities:
  • Oversee the installation process to ensure high-quality workmanship and customer satisfaction.
  • Manage and coordinate installation schedules and team assignments.
  • Conduct site inspections to verify project specifications and safety compliance.
  • Train and mentor installation staff on best practices and techniques.
  • Resolve customer concerns and provide solutions promptly and professionally.
  • Maintain inventory and order materials as needed for installation projects.
  • Collaborate with sales and customer service teams to ensure seamless project execution.
  • Monitor and report on team performance and project progress.
  • Client Communication: Serve as the primary point of contact for clients/general contractors to resolve field hurdles and ensure customer satisfaction. Final walkthroughs for customers sign-offs.
Requirements:
  • Proven experience in installation management or a similar role in the home improvement industry.
  • Strong leadership skills with the ability to motivate and manage a team.
  • Excellent communication and customer service skills.
  • Knowledge of window installation techniques and safety regulations.
  • Ability to manage multiple projects and meet deadlines.
  • Strong problem-solving skills and attention to detail.
  • Valid driver's license and reliable transportation.
  • High school diploma or equivalent; additional certifications are a plus.
  • Veteran a plus.
About Us:
Window World of Westchester has been a leader in the home improvement industry for years, providing exceptional window installation services. Our commitment to quality and customer satisfaction has earned us a loyal customer base and a supportive work environment where employees thrive.

Numbers & Facts

LocationTuckahoe, NY
Job TypeFull-time

Similar Jobs

See more jobs