Operations Manager

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Job Description

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Job Title

Operations Manager

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Job ID

33729

Location

250 M Street SE

Full/Part Time

Full-Time

Regular/Temporary

Regular

Date Opened

10/21/2026

Date Closed

10/25/2026

Minimum Rate

$114,441.00

Maximum Rate

$160,216.00

Target Openings

1

Available Openings

1

Area of Consideration

Open to Public

Agency

Dept of Transportation

Grade

14

Bargaining Unit

CH11

Type of Appointment

MSS - Reg Appt

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General Job Information

Job Summary

This position is located in the District Department of Transportation (DDOT), Maintenance Operations Administration, Streetlights Branch. The Streetlight Branch Manager will provide technical expertise, leadership, and advice in the coordination, management, and oversight of streetlight-related activities and contract management. The incumbent oversees management of the streetlight network and assigned team members. Projects include street lighting and supervision over electrical design work to ensure work products of high professional quality to enhance the quality of life of District residents and visitors.

The incumbent has the unique opportunity to oversee the execution and management of the district's only Public Private Partnership (P3) project and the nation's largest urban streetlight modernization P3 project. This position will oversee the $300+ million DC Smart Street Lighting Project that has reduced the District's lighting energy consumption by over 50% and improved the agency's ability to manage the streetlight network. The position will be responsible for the management of the P3 Project Agreement (contract) which term ends in 2037. This includes monitoring and enforcing performance requirements, invoice reviews and approvals, change order management, communication with consultants and contractors, and updating agency leadership on the current state of the streetlight network.

Duties and Responsibilities

Incumbent is instrumental in transforming DDOT''s administrative activities from transactional processing to strategically focused business lines that directly support DDOT''s and subordinate administration''s mission. As a member of DDOT''s management, the incumbent will lead implementation of organizational planning and restructuring, training, and Individual Development Plan's (IDP''s); procurement including acquisitions, competitive sourcing, E-Government tools; integration of budget and organizational performance goal and improved financial performance within an assigned organizational oversight of Customer Service activities; fleet activities; facilities; and asset management (inventory, IT, equipment, etc.). Incumbent plans, designs, and oversees implementation and evaluations of all DDOT administrative programs, working closely with senior management and supervisors in the operational areas including funding requests, pricing, collection development, market planning, and strategic planning and information dissemination programs. Incumbent formulates program initiatives, strategies, and policies necessary to reach DDOT goals and objectives.

Provides the full range of supervisory services to manage and direct the work efforts or subordinate staff and activities of assigned operations. Regularly reviews performance metrics to analyze trends on operational performance. Establishes performance plans and a data-driven approach to improve processes, maximize efficiencies, and allocate resources effectively. Supervision staff, which may be augmented by contractor support. Incumbent plans and assigns work to be accomplished by subordinates, setting objectives and priorities, reengineers work processes to improve quality and timeliness, approves leave, develops performance standards, and evaluates performance, interviews candidates for selection and makes recommendations/decisions for appointment, promotion, or reassignment. Gives advice, counsel, and instruction to individual employees on both work and administrative matters. Oversees the movement of personnel actions through the entire business process established by the District Office of Personnel, and if necessary, personally engages in the work that progresses personnel actions.

Qualifications and Education

The incumbent must possess at least one (1) year of specialized experience equivalent to the next lowest grade level in the normal line of progression, or its non-District equivalent, gained from the public or private sector. Specialized experience is defined as experience that has equipped the applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. This includes a thorough knowledge of electrical engineering theories, principles, practices, and techniques as well as laws, regulations, and standards related to electrical engineering; this also includes experience in traffic engineering and intelligent transportation principles.

A bachelor's degree in Public Administration, Business Management, Construction Management, Industrial Technology, Engineering or a related field is preferred.

Electrical engineering and/or master electrician experience is preferred.

P3 experience is preferred.

Working Conditions/Environment

Work is conducted in an office setting and outside. Work completed in the office will primarily be sedentary in nature, with minimal physical effort required. However, the incumbent may be exposed to a variety of weather conditions while outdoors visiting various site locations and conducting walkthroughs with the community.

Licenses and Certifications

Knowledge of traffic signal design, signal operations, and maintenance of traffic is required to ensure safe operations of these assets.

Knowledge of Windows based software applications, i.e. Excel, Microsoft PowerPoint, Word, etc., is also required.

Knowledge of existing business processes and software application that govern the movement of operations in the District, such as PASS and PeopleSoft.

Must possess and maintain a valid driver''s license.

Other Significant Facts

Tour of Duty: Varies

Pay Plan, Series and Grade: MS-0801-14

Promotional Potential: No Known Promotional Potential

Collective Bargaining Unit (Non-Union): This position is not represented by a bargaining unit.

Duration of Appointment: Management Supervisory Service (MSS) - at-will. At-Will employment applies to the Management Supervisory Service (MSS). All position and appointments in the MSS serve at the pleasure of the appointing authority and may be terminated at any time with or without cause.

Position Designation: The incumbent of this position will be subject to enhanced suitability screening pursuant to Chapter 4 of DC Personnel Regulations, Suitability - Security Sensitive. Accordingly, the incumbent will be subject to pre-employment checks (criminal background checks, consumer credit check, traffic record checks, if applicable) as a condition of employment, and will be subject to periodic criminal background checks for the duration of your tenure.

Emergency Designation: This position has been designated as an essential employee position under the provisions of District Personnel Manual Chapter 12. As such, your service maybe required in emergency situations to perform crucial duties, e.g., snow removal, debris removal, transportation, shelter operations, food distribution, and communication. These duties may be performed when the government is closed or when most employees are dismissed early.

Residency Requirement Statement: If the position you are applying for is in the Career, Management Supervisory, or Educational Service at an annual salary of one hundred fifty thousand dollars ($150,000) or more, you must establish residency in the District of Columbia within one hundred eighty (180) days of the effective date of the appointment and continue to maintain residency within the District of Columbia throughout the duration of the appointment.

Applicants claiming "Residency Preference" will be required to maintain residency in the District of Columbia for a minimum of seven (7) years. Failure to do so may result in forfeiture of employment.

Employee Benefits May Include:

DDOT is an employer of choice for any job seeker who has passion, energy, and enthusiasm about our city. Employee benefits include:

• Health and life insurance benefits and retirement benefits (More information about these benefits is available on the D.C. Department of Human Resources (DCHR) website at www.dchr.dc.gov.)

• Complimentary Capital BikeShare Membership.

• Continued professional development, and professional growth through d.University, the in-house training available for all DDOT employees.

• Flexible work schedule (team and role dependent).

• Employer assisted housing loan program, providing payment and/or closing cost financing for first-time home buyers (restrictions apply).

EEO Statement: The District of Columbia Government does not discriminate or retaliate in employment on the basis of race, color, religion, sex, pregnancy, gender identity and expression, national origin, family responsibilities, political affiliation, sexual orientation, marital status, homeless status, disability, genetic information, age, membership in an employee organization, participation in a legally protected activity, parental status, matriculation, personal appearance, credit information, status as a victim or family member of a victim of domestic violence, sexual offense, or stalking, military service, or other non-merit factor.

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