Operations Planner and Buyer

Who we are:

Pioneer Service, established in 1990, is an ITAR-registered precision contract manufacturer specializing in Swiss machining and centerless grinding. With AS9100D, ISO9001:2015, and ISO13485 certifications, we produce tight-tolerance components for medical, aerospace, oil and gas, electric vehicles, and industrial equipment globally. As a WBENC-certified woman-owned business, we help clients meet supplier diversity needs while delivering quality and reliability.

Our team takes pride in providing our customers with a competitive edge within their market by continually delivering the highest quality components and services on time. Pioneer Service delivers quick turnaround times on low and high volume run orders. We serve a vast number of industries.

Position Summary

The Operations Planner & Buyer is responsible for effectively scheduling and coordinating the workflow across various departments to ensure timely delivery and operational efficiency. This role involves managing work orders within the company's ERP system, procuring all necessary raw materials, and coordinating with external vendors for outsourced processes to meet production schedules. The Operations Planner & Buyer plays a crucial role in optimizing resources and supporting the company's commitment to delivering high-quality, on-time products.

Production Planner Requirements

The Operations Planner & Buyer should have at least three years' experience in production planning and/or buying at a machine shop. A bachelor's degree with strong math and/or computer training (such as engineering) highly preferred.

Key Responsibilities

• Purchase raw material and tooling for machining jobs.
• Plan and schedule production orders based on customer demands using Global Shop Solutions (ERP)
• Review production orders (routers) created during estimating process for accuracy.
• Update work order changes daily to ensure accurate information in ERP.
• Oversee inventory, adjusting as needed to ensure accuracy.
• Track vendors performance/compliance with schedule
• Coordinate ship dates and update team as needed.
• Run various production and inventory reports on a daily/weekly and monthly basis for team and efficient management of schedule, inventory levels and tooling inventory.
• Streamline and manage the production of machined parts and secondary operations including centerless grinding operations
• Create processes and training programs to maximize employee efficiency, manage projects, schedule, resource allocation etc.
• Create effective work-flow processes, initiating lean projects.
• Manage Inventory control of raw material & finished goods.
• Investigate and document any workplace accidents, injuries, or near misses, analyzing root causes and implementing preventive measures to prevent recurrence.
• Stay closer of industry best practices, emerging trends, and regulatory updates related to workplace safety, incorporating relevant changes into the safety program as needed.
• Serve as the primary point of contact for safety-related inquiries, concerns, or suggestions from employees, and demonstrating a commitment to addressing safety issues promptly and effectively.
• Create and update Work Instructions to document processes accurately and improve efficiency.
• Conduct yourself in a way that reflects Pioneer Service's values, including professionalism, accountability, and a commitment to serving both internal and external stakeholders with integrity.

The measurement of success for this role will include the accuracy of the data in the ERP for inventory, production schedule and daily labor; cost-savings for purchased items, on-time delivery performance, customer satisfaction and team satisfaction.

Job Requirements

• Minimum 5 years in production planning and/or purchasing in a machine shop.

Additional Responsibilities:

• Identify and support continuous improvement opportunities.
• Assist with client tours, meetings, and follow-up activities.
• Provide back-up to other engineering and customer service team members when needed.
• Other projects and duties as assigned to support sales, customer service, engineering, and management as needed.
• Conduct oneself in a manner consistent with company mission, values, code of ethics, policies, and other standards of conduct.

Physical Demands

While performing the duties of this job, the employee may be required to walk, stand, sit and use hands to finger, handle, or feel parts. The employee is frequently required to reach with hands and arms and occasionally required to climb or balance; stoop, kneel, and crouch.

The employee must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds or more with appropriate assistance.

Work Environment

The noise level in the work environment is usually moderate. Ear protection may be required for certain processes. Closed-toed shoes and eye protection are required for all activity on the shop floor.

Benefits

• Competitive Salary based on experience
• Matching 401(k) contribution up to 5%
• Paid Time-off and Ten (10) Paid Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance