Operations & Production Supervisor

Job Title: Operations & Production Supervisor
Location: Salt Lake City, UT
Type: Direct Hire
Compensation: $80,000 - $100,000 annually + Full Benefits Package
Work Model: Onsite
Hours: Monday-Friday | 8:00 AM-5:00 PM

Operations & Production Supervisor Responsibilities:

• Lead and supervise daily production activities in a fast-paced manufacturing and fulfillment environment.
• Participate in daily operations meetings to review production schedules, priorities, staffing levels, and customer commitments.
• Ensure customer deadlines, service-level agreements, and production goals are consistently achieved.
• Drive a sense of urgency across the production floor while maintaining quality, security, and operational standards.
• Monitor production output, labor utilization, throughput, and workflow efficiency.
• Analyze performance metrics and identify opportunities to improve productivity and reduce waste.
• Quickly respond to production disruptions, equipment issues, staffing challenges, and shifting priorities to minimize customer impact.
• Make real-time operational decisions to ensure critical customer deliverables remain on track.
• Support installation, startup, testing, and implementation of new production equipment and technologies.
• Coordinate equipment setup, employee training, and production ramp-up activities.
• Work closely with maintenance personnel and equipment vendors to maximize uptime and performance.
• Identify and implement process improvements that enhance efficiency, quality, and throughput.
• Support continuous improvement initiatives across production operations.
• Monitor quality standards throughout all stages of production and fulfillment.
• Conduct routine quality audits and production checks.
• Investigate and resolve production issues, errors, and customer-impacting events.
• Ensure compliance with internal procedures, customer requirements, and operational standards.
• Maintain accurate production records and operational documentation.
• Assist in developing and maintaining training materials, work instructions, and standard operating procedures.
• Lead, coach, train, and develop production employees.
• Assist with recruiting, onboarding, and workforce development.
• Hold employees accountable to safety, quality, attendance, and productivity expectations.
• Foster a culture built on teamwork, urgency, accountability, and customer service.
• Conduct performance discussions and provide ongoing feedback and development.
• Assist with inventory planning and material availability.
• Monitor inventory accuracy and movement of materials throughout the facility.
• Coordinate with warehouse personnel to ensure efficient material flow and order fulfillment.
• Support purchasing and supply management activities as needed.
• Travel: Occasional company-paid travel to company headquarters or other facilities (approximately once per quarterly)

• 3+ years of supervisory experience in manufacturing, production, fulfillment, processing, logistics, or operations.
• Experience leading employees in a high-volume, deadline-driven environment.
• Proven ability to prioritize competing demands and adjust quickly to changing business needs.
• Strong understanding of production workflows, performance metrics, and process improvement.
• Excellent communication, leadership, and problem-solving skills.
• Proficiency with Microsoft Office and production reporting systems.
• Experience in financial services operations, fintech, transaction processing, secure production, fulfillment, print/mail, statement processing, or similar environments such as another ISO9001 certified production environment
• Experience working with automated production equipment and high-speed processing systems.
• Experience supporting equipment installations, production expansions, or facility growth initiatives.
• Lean Manufacturing, Continuous Improvement, or Six Sigma experience.
• Associate's or Bachelor's degree in a related field is preferred but not required in lieu of direct production management experience.

System One, and its subsidiaries including Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

#LI- Ref: #563-Joule Staffing - Toms River