Operations Program Specialist - Interventional Psychiatry

Title: Operations Program Specialist - Interventional Psychiatry

Location: Midtown

Org Unit: Clinical Operations

Work Days:

Weekly Hours: 35.00

Exemption Status: Non-Exempt

Salary Range: $34.51 - $39.62

• As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices

Position Summary

Under direction provides administrative and operational support related to coordinating patient care for the Interventional Psychiatry program.

Job Responsibilities

• Program oversight and management of Interventional Psychiatry operations, workflows, and service delivery.
• Responsible for front-end revenue cycle process, scheduling, referral entry, and initiating prior authorization process.
• Collaborate with Practice Manager to draft documents including but not limited to new patient brochures and education materials.
• Counsel patients on treatment and research consent forms. Process consent documents and update the clinical record. Coordinate with research, clinical staff, and laboratories on appropriate communication of treatment consenting and research enrollment.
• Contribute to development, planning, and execution of operational projects that enhance patient satisfaction, workflow efficiency, and program expansion.
• Serve as a subject matter expert and primary resource for operational issues with the program.
• Partner with Practice Manager to monitor program performance metrics and prepare reports for relevant clinical and administrative stakeholders.

Education

• High School Diploma
• Bachelors Degree preferred

Experience

About three years of related experience.

Prior experience working with an eMR system.

Knowledge, Skills and Abilities

• Excellent organizational skills and the ability to simultaneously manage several projects and workstreams.
• Strong attention to detail.
• Demonstrated knowledge of medical terminology.
• Demonstrated knowledge of CPT, ICD-9, and ICD-10 coding.
• Working knowledge of third-party payor reimbursement - Medicare, Medicaid, Managed Care and Commercial Insurance.

Licenses and Certifications

Working Conditions/Physical Demands

Standard office work.

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Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans' Readjustment Assistance Act (VEVRRA). We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.