Operations Service Manager

About Us

At Onterris, we build careers grounded in purpose, responsibility and real-world impact.

"For Planet and Progress" is our north star that guides everything we do. We believe environmental responsibility and human progress are interconnected, interwoven and international. Our scientists, engineers, field teams, consultants and professionals collaborate across disciplines and geographies, guiding industries and governments, ensuring that communities and environments thrive.

When you join us, you're not just forging a career, you're joining a movement. A movement for better thinking, smarter solutions and lasting impact.

Together, we will advance our way of life and protect the integrity of our environment every step of the way.

A Day in the Life

The Operations Services Manager - Rocky Mountain Region leads the operational support functions that enable consistent, safe, and profitable execution of the Central Colorado oil and gas environmental consulting program. This role oversees resource coordination, equipment and fleet readiness, project intake and go/no-go review, and quality management, partnering closely with Program Managers, Project Managers, Field Coordinators, and regional leadership.

The successful candidate will bring strong operational judgment, project delivery discipline, financial awareness, and the ability to establish clear processes and accountability in a rapidly changing, high-volume client program.

The compensation range for this role is $130k to $150k commensurate with experience, skills, and geographic location.

To thrive in this role, you'll be comfortable taking ownership of the following responsibilities:

• Lead integrated resource planning, field scheduling, and personnel allocation across program projects. Coordinate with Project Managers and Field Coordinators to match qualified staff with changing client priorities and workload.
• Partner with Consulting Segment Resource Management and Variable staffing to support Consulting segments staffing needs
• Establish and manage project intake, scope review, and go/no-go processes. Confirm staffing, equipment, technical capability, schedule, safety, and commercial readiness before accepting or committing to work.
• Monitor capacity, utilization, upcoming assignments, and resource conflicts; develop contingency plans for workload reductions, rapid mobilizations, and shifts between client programs and consulting projects.
• Oversee equipment, fleet, and warehouse coordination, including availability, maintenance, calibration, inventory accuracy, deployment, return, and appropriate project cost recovery.
• Coordinate personnel and equipment mobilization and demobilization, onboarding requirements, site access, and field logistics to support safe, efficient project delivery.
• Develop and maintain operational dashboards and forecasts covering staffing demand, resource utilization, equipment readiness, project backlog, quality performance, and delivery risks.
• Partner with recruiting, training, and compliance teams to identify staffing gaps, verify qualifications, coordinate cross-training, and prepare personnel for reassignment or new project demand.
• Coordinate subcontractor and vendor readiness, equipment rentals, and external resources; monitor service quality, availability, cost, and compliance with program requirements.
• Own implementation and continuous improvement of project services procedures, including scheduling, work authorization, document control, field quality checks, and standardized handoffs.
• Establish quality assurance and quality control expectations for field execution and deliverables. Track deficiencies, corrective actions, and recurring issues in coordination with technical and project leadership.
• Support Program Managers with project setup, scope and change control, delivery reviews, and operational risk escalation; reinforce clear decision rights and accountability across support functions.
• Provide responsive support during client-driven schedule changes and urgent field needs, including occasional travel and after-hours coordination as required.

Your Expertise and Skills

• Bachelor's degree in Environmental Science, Geology, Engineering, Business, Operations Management, or a related discipline.
• 7+ years of experience in environmental consulting, oil and gas services, project delivery, resource management, or operational program support.
• Experience with large, fast-changing environmental field programs involving regulatory compliance, sampling, remediation, and multiple concurrent work orders.
• Demonstrated experience managing projects and coordinating field delivery from intake through closeout.
• Experience overseeing field scheduling, equipment or fleet logistics, vendors, and cross-functional operational support teams.
• Strong understanding of project economics, utilization, cost recovery, forecasting, quality control, and operational risk management.
• Proven ability to establish decision rights, implement practical procedures, and influence Project Managers and senior operational stakeholders.
• Proficiency with scheduling, inventory or equipment management, project management, and operational reporting systems.

Work Environment and Physical Requirements (Optional to Include)

The physical and environmental requirements below reflect what's typically needed to perform the essential functions of this role safely and effectively. We may provide reasonable accommodation for qualified individuals with disabilities, consistent with applicable law, to support performance of the essential functions.

• Sitting, standing, and walking
• Lifting 50 pounds several times a day
• Overhead lifting of over 20 pounds

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Onterris is a leading global environmental solutions company partnering with organizations to solve complex challenges where environmental pressures, regulatory expectations and operational risks intersect. Guided by our mission to advance the way of life without compromising the integrity of our environment, we believe environmental responsibility and human progress are fundamentally connected. Our scientists, engineers, field teams and consultants apply systems thinking that unites science, data and practical expertise to deliver solutions that strengthen our clients' resilience, mitigate risk and protect the air, water and soil that sustain communities, while uncovering responsible paths forward for planet and progress. For more information, visit www.onterris.com.

We are an equal opportunity employer and encourage applications from people of all backgrounds. We acknowledge that these experiences and perspectives help to enrich our teams and contribute to our ongoing success. We are committed to providing access and reasonable accommodation in our employment for all applicants. For US residents, click here to learn more.