Operations Specialist I, Community Solutions

Charter Communications Inc
  • CT
    2 days ago

    Job Description

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    Full Time Town of Newtown, Connecticut Date posted 11/06/2026 Business unit: Community Solutions Areas of interest: Sales Ops/Support Requisition Number: 2026-89094 SOP300 Community Solutions

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

    Looking to play a key role in managing telecommunications contracts for residential properties? Spectrum seeks an Ops Spct I, Comm Sol to oversee Multi-Dwelling Unit (MDU) contracts, maintain accurate records and deliver excellent service to clients and internal teams. Your skills will ensure the smooth execution of agreements and safeguard Spectrum's interests in every project.

    How You'll Make an Impact

    • Administer and maintain the MDU contracts program and database for Right-of-Entry and Bulk agreements
    • Manage contract files to ensure accuracy and completeness for risk analysis
    • Prepare and validate documentation for new and existing agreements based on established criteria
    • Track project activity, report progress to leaders and coordinate with internal teams and outside organizations
    • Review and approve contracts for signature, ensuring compliance with Spectrum policies
    • Track and manage door fees, revenue sharing and payments, collaborating with finance as needed
    • Prepare, notarize and record contracts and easements, representing Spectrum to agencies and clients

    Working Conditions

    • Office environment with travel as required

    What You'll Bring to Spectrum

    Required Qualifications

    Education

    • Bachelor's degree in business or equivalent industry or contract experience

    Experience

    • 2-4+ years of real estate or telecom industry experience

    Skills

    • Ability to read, write, speak and understand English
    • Proficiency in Microsoft Office applications including Excel, Word and PowerPoint
    • Understanding of telecommunications laws and regulations
    • Knowledge of cable billing systems such as ICOMS
    • Strong verbal and written communication ability
    • Ability to interact with peers, clients and professionals
    • Negotiation skills and sound judgment
    • Skill in prioritizing tasks and maintaining professionalism under pressure

    Preferred Qualifications

    Experience

    • 2-4+ years of experience with automated reporting and analysis applications
    • 2-4+ years of experience with contracts strongly preferred

    #LI-KM2

    SOP300 2026-89094 SOP300 2026

    Here, our employees don't just have jobs, they''re building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

    A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

    The base pay for this position generally is between $60,400.00 and $96,800.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

    Get To Know Us: Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ: CHTR), the leading internet and video provider in the nation and the fastest growing mobile company in our footprint, with services available to more than 70 million homes and businesses across 45 states. Supported by our 100% U.S.-based employees,* we are America''s Internet Company.

    • At close of the Cox acquisition, Spectrum announced that over the next 18 months, it will fully return legacy Cox''s customer service function to the U.S.

    Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

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    Numbers & Facts

    LocationCT

    Skills

    • Analysis Skillsunmatched
    • Billingunmatched
    • Communication Skillsunmatched
    • Contract Approvalunmatched
    • Contract Managementunmatched
    • Contract Reviewunmatched
    • Customer Support/Serviceunmatched
    • Documentationunmatched
    • Easementsunmatched
    • English Languageunmatched
    • Establish Prioritiesunmatched
    • File Managementunmatched
    • Financeunmatched
    • Internet Videounmatched
    • Maintain Complianceunmatched
    • Microsoft Excelunmatched
    • Microsoft Officeunmatched
    • Microsoft PowerPointunmatched
    • Microsoft Wordunmatched
    • Negotiation Skillsunmatched
    • Operational Supportunmatched
    • Presentation/Verbal Skillsunmatched
    • Progress Reportsunmatched
    • Project Trackingunmatched
    • Record Keepingunmatched
    • Regulationsunmatched
    • Residential Real Estateunmatched
    • Revenue Sharingunmatched
    • Risk Analysisunmatched
    • Sales Operationsunmatched
    • Sales Supportunmatched
    • Service Deliveryunmatched
    • Standard Operating Procedures (SOP)unmatched
    • Telecommunicationsunmatched
    • Willing to Travelunmatched
    • Writing Skillsunmatched

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