Operations specialist

The Payment Processing Specialist is responsible for processing various currency payment instructions in accordance with Firm policy and procedure. Payment instructions may be a manual instruction such as fax or an automated instruction such as swift or worldview. S/he will be responsible for entering/verifying manual instructions or repairing/verifying automated instructions in a fast paced and deadline driven environment while ensuring standards of quality and controls are met. Finally, at times, s/he will need to process/research the instructions in the Keystone system as well as respond to internal inquiries from Account Executives and internal areas.

salary: $24 - $26 per hour
shift: First
work hours: 8 AM - 4 PM
education: Bachelors

Responsibilities

• Demonstrate quality working relationships with others in the group as well as internal parties.
• Demonstrate responsiveness to client needs and a proactive approach toward problem avoidance.
• Communicate professionally and constructively with team members as well as clients and internal parties.
• Demonstrate and display teamwork with fellow co-workers by: assisting in daily responsibilities, valuing differences, building positive work relationships and demonstrating flexibility.
• Identify, escalate and communicate risks appropriately.
• Ensure all instructions are appropriately processed in a timely and accurate manner while adhering to firm policies and procedure and the various processing deadlines.
• Escalate unclear instruction to management.
• Make recommendations for control improvements.
• Promptly and accurately follow new or updated procedures.
• Help reduce the number of errors, receivables and E&O's by suggesting control procedures or introducing automation.
• Demonstrate responsiveness to inquiries by responding in a timely manner with thoughtful solutions which prevent problems and provide quality service.
• Seek to understand all processes, procedures and practices; challenge those that don't make sense
• Identify opportunities to improve the FT payment processing.
• Identify and escalate manual instruction that has potential for automation or non-STP'd automated instruction with incorrect formatting in order to increase STP rate.

• Transfer Pricing
• Verbal Communication
• Responsiveness
• Confidentiality
• Analytical Thinking
• Banking Operations
• Business Coursework
• Accounting Coursework
• Written Communication
• Basic Software Skills
• 
  Qualifications
• Years of experience: 0 years
• Experience level: Entry Level
• 
  Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
  
  Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
  
  At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
  
  Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
  
  This posting is open for thirty (30) days.