Ingram Micro logo

Operations Supervisor 2nd Shift

Ingram Micro
  • Fort Worth, Texas
    1 day ago

    Job Description

    Accelerate your career. Join the organization that's driving the world's technology and shape the future. 

    Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart. Learn more at www.ingrammicro.com

    Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!

    Lead Operations. Drive Performance. Grow Your Career.


    At Ingram Micro, we're powering the technology that helps businesses and communities thrive worldwide. As an Operations Supervisor, you'll lead a team in a highly automated, fast-paced distribution center while helping drive operational excellence, employee engagement, safety, and customer satisfaction.


    If you're an experienced warehouse leader who excels in high-volume fulfillment environments and enjoys coaching teams to achieve operational goals, we'd love to hear from you.


    Why Join Ingram Micro?


    We offer industry-leading benefits beginning on Day 1 of employment, because we know our people make the difference.


    Comprehensive Benefits


    Medical, Dental & Vision Coverage

    401(k) with Company Match

    Paid Vacation, Sick Time & Holidays

    Paid Parental Leave

    Tuition Reimbursement

    Health Savings Account (HSA) & Flexible Spending Account (FSA)

    Life Insurance

    Short-Term & Long-Term Disability Coverage

    Bonus Opportunities

    Employee Resource Groups

    Employee Referral Program

    Strong Work-Life Balance


    Additional Perks


    Career advancement and leadership development opportunities

    Mentorship programs and internal promotion pathways

    Quarterly employee appreciation events

    Thanksgiving and holiday meals

    Food truck events and team celebrations

    Community volunteer and charitable fundraising activities

    Positive, people-first culture focused on growth and recognition


    What You'll Do


    As a Distribution Operations Supervisor, you'll oversee daily warehouse operations and lead a team responsible for receiving, inventory management, order fulfillment, shipping, and continuous improvement initiatives.

    You'll play a critical role in driving productivity, maintaining inventory accuracy, ensuring safety compliance, and supporting service-level performance within a highly automated distribution environment.


    Key Responsibilities


    • Lead and develop a team of warehouse associates in a high-volume distribution center
    • Drive daily operational performance across receiving, replenishment, picking, packing, shipping, and inventory control functions
    • Coach, mentor, and hold employees accountable to productivity, quality, and safety standards
    • Monitor labor utilization and staffing levels to ensure operational efficiency
    • Maintain inventory accuracy through cycle counts, audits, and process compliance
    • Analyze operational metrics and identify opportunities for continuous improvement
    • Partner with cross-functional teams to resolve operational issues and improve customer service levels
    • Enforce standard operating procedures (SOPs) and company policies
    • Promote a culture of safety, engagement, accountability, and teamwork
    • Ensure compliance with all OSHA, company, and regulatory requirements
    • Support process improvement initiatives focused on productivity, quality, and cost reduction

    What Makes You Successful


    The ideal candidate is a hands-on leader who enjoys working on the warehouse floor, developing employees, and creating efficient operational workflows within a fast-paced distribution environment.


    You'll stand out if you have experience with:


    • High-volume distribution or fulfillment centers
    • Automated warehouse systems
    • Warehouse Management Systems (WMS)
    • RF scanners and inventory control processes
    • Lean Manufacturing or Continuous Improvement methodologies
    • KPI-driven operations management
    • Employee coaching, succession planning, and team development
    • Labor planning and performance management
    • Shipping, receiving, and inventory operations

    Qualifications


    Required


    • High School Diploma or GED
    • 5+ years of warehouse, logistics, fulfillment, or distribution center experience
    • 3+ years of leadership experience supervising warehouse associates or operations teams
    • Experience managing employee performance, productivity, and operational metrics
    • Strong problem-solving and decision-making abilities
    • Excellent communication and employee engagement skills
    • Ability to thrive in a fast-paced, deadline-driven environment

    Preferred


    • Associate's or Bachelor's Degree in Supply Chain, Logistics, Operations Management, Business, or related field
    • Experience working in an automated distribution center or fulfillment operation
    • Knowledge of Warehouse Management Systems (WMS) and inventory control systems
    • Leadership development training such as Supervisor 101 or comparable programs
    • Experience utilizing Lean, Six Sigma, Kaizen, or continuous improvement methodologies

    The typical base pay range for this role across the U.S. is USD $66,100.00 - $105,800.00 per year.

    The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

    At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

    This is not a complete listing of the job duties.  It’s a representation of the things you will be doing, and you may not perform all these duties.

    Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.

    Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.

    Numbers & Facts

    LocationFort Worth, Texas
    IndustryOther/Not Classified
    Company Size1,000 to 1,499 employees
    Websitehttps://ca.ingrammicro.com/

    About Company

    Ingram Micro helps businesses fully realize the promise of technology.TM   No other company delivers the full spectrum of global technology and supply chain services to businesses around the world.  Ingram Micro’s global infrastructure and deep expertise in technology solutions, supply chain, cloud and mobility enable its business partners to operate efficiently and successfully in the markets they serve.  Combined with distinct market insights and the trust and dependability generated from decades of strong partner relationships, Ingram Micro stands apart as the global technology services provider for the future.

    Skills

    • Business-to-Business (B2B)unmatched
    • Channel Salesunmatched
    • Cloud Computingunmatched
    • Coachingunmatched
    • Communication Skillsunmatched
    • Continuous Improvementunmatched
    • Corporate Policiesunmatched
    • Cost Controlunmatched
    • Cross-Functionalunmatched
    • Customer Satisfactionunmatched
    • Customer Support/Serviceunmatched
    • Distribution Operationsunmatched
    • Distribution Servicesunmatched
    • Ecosystemsunmatched
    • Fundraisingunmatched
    • High School Diplomaunmatched
    • Information Technology & Information Systemsunmatched
    • International Salesunmatched
    • Inventory Control Systemunmatched
    • Inventory Cycle Countsunmatched
    • Inventory Managementunmatched
    • Leadershipunmatched
    • Lean Manufacturingunmatched
    • Lean Six Sigmaunmatched
    • Life Insuranceunmatched
    • Logisticsunmatched
    • Logistics Managementunmatched
    • Maintain Complianceunmatched
    • Mentoringunmatched
    • Metricsunmatched
    • OSHAunmatched
    • Operational Auditunmatched
    • Operational Improvementunmatched
    • Operational Strategyunmatched
    • Operationsunmatched
    • Operations Managementunmatched
    • Order Picking/Packingunmatched
    • Order/Customer Fulfillmentunmatched
    • People Managementunmatched
    • Performance Managementunmatched
    • Performance Metricsunmatched
    • Problem Solving Skillsunmatched
    • Procedure Implementationunmatched
    • Process Improvementunmatched
    • Radio Frequencyunmatched
    • Regulatory Requirementsunmatched
    • Safety Complianceunmatched
    • Safety Standardsunmatched
    • Shipping/Receivingunmatched
    • Standard Operating Procedures (SOP)unmatched
    • Succession Planningunmatched
    • Supply Chainunmatched
    • Team Buildingunmatched
    • Team Lead/Managerunmatched
    • Team Playerunmatched
    • Time Managementunmatched
    • Warehousingunmatched

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