Operations Supervisor

Norfolk Iron & Metal
  • Durant, Iowa
    25 days ago

    Job Description

    Operations Supervisor - Hybrid 2nd & 3rd Shift (5p to 1:30a)

    Position Summary

    The Operations Supervisor is responsible for leading manufacturing operations across a hybrid schedule (5p to 1:30a) supporting both 2nd and 3rd shift production teams. This role requires a hands-on leader who excels in lean manufacturing principles, employee development, process improvement, and operational excellence. The Operations Supervisor will drive safety, quality, productivity, and continuous improvement while building a highly engaged and accountable workforce during extended off-shift coverage.

    The ideal candidate is a strong coach and mentor with proven experience implementing Lean Manufacturing tools, leading change initiatives, managing employee performance, and fostering a culture of accountability and continuous improvement.

    Essential Responsibilities

    Operations Leadership

    • Provide daily supervision and direction for manufacturing staff across 2nd and 3rd shifts.
    • Ensure production schedules, quality standards, and customer requirements are achieved.
    • Monitor key performance indicators (KPIs) including safety, quality, productivity, scrap, and labor efficiency.

    Employee Development & Leadership

    • Coach, mentor, and develop employees to improve performance, engagement, and advancement opportunities.
    • Conduct regular performance evaluations and provide ongoing feedback.
    • Develop training plans and support cross-training initiatives to build workforce flexibility.
    • Promote a culture of accountability, teamwork, and respect throughout the organization.

    Performance Management & Discipline

    • Address employee relations issues promptly and professionally.
    • Conduct investigations as needed and administer corrective actions consistent with company policies.
    • Maintain thorough and accurate documentation regarding employee performance and disciplinary matters.
    • Ensure consistent application of policies, procedures, and workplace standards.

    Lean Manufacturing & Continuous Improvement

    • Champion Lean Manufacturing principles throughout the operation.
    • Drive implementation and sustainability of 5S programs.
    • Identify waste reduction opportunities and implement process improvements that improve safety, quality, delivery, and cost performance.
    • Support standardized work development and process discipline.

    Change Management

    • Lead change initiatives and effectively communicate operational changes to employees.
    • Build employee engagement and commitment during transitions.
    • Partner with leadership teams to execute strategic operational improvements.
    • Support implementation of new equipment, processes, systems, and organizational changes.

    Safety & Compliance

    • Promote a strong safety culture and ensure compliance with all company safety policies.
    • Conduct safety observations, audits, and investigations.
    • Lead corrective actions resulting from safety incidents and near misses.
    • Ensure compliance with environmental, health, and regulatory requirements.

    Required

    • Associate's degree or equivalent combination of education and manufacturing leadership experience.
    • Minimum 3-5 years of manufacturing supervisory experience.
    • Demonstrated success implementing Lean Manufacturing principles.
    • Strong understanding of continuous improvement methodologies.
    • Experience managing employee discipline and employee relations.
    • Excellent communication, coaching, and leadership skills.
    • Ability to work a hybrid schedule supporting both 2nd and 3rd shifts for an extended period.
    • Proficiency with Microsoft Office

    #ZR

    Numbers & Facts

    LocationDurant, Iowa
    Websitehttps://www.norfolkiron.com/about-nim

    Skills

    • Business Performance Managementunmatched
    • Change Managementunmatched
    • Coachingunmatched
    • Communication Skillsunmatched
    • Continuous Improvementunmatched
    • Corporate Policiesunmatched
    • Corrective Actionunmatched
    • Disciplinary Actionunmatched
    • Documentationunmatched
    • Employee Relationsunmatched
    • Environmental Complianceunmatched
    • Environmental Healthunmatched
    • Leadershipunmatched
    • Lean Manufacturingunmatched
    • Maintain Complianceunmatched
    • Manufacturingunmatched
    • Manufacturing Managementunmatched
    • Manufacturing Operationsunmatched
    • Mentoringunmatched
    • Microsoft Officeunmatched
    • Operational Communicationsunmatched
    • Operational Improvementunmatched
    • Operational Strategyunmatched
    • Operations Managementunmatched
    • People Managementunmatched
    • Performance Analysisunmatched
    • Performance Managementunmatched
    • Performance Metricsunmatched
    • Performance Reviewsunmatched
    • Problem Solving Skillsunmatched
    • Process Improvementunmatched
    • Production Scheduleunmatched
    • Productivity Managementunmatched
    • Quality Managementunmatched
    • Quality Metricsunmatched
    • Regulatory Requirementsunmatched
    • Safety Complianceunmatched
    • Safety/Work Safetyunmatched
    • Staff Developmentunmatched
    • Standards Developmentunmatched
    • Sustainabilityunmatched
    • Team Playerunmatched
    • Tool and Die Manufacturingunmatched
    • Workplace Issuesunmatched

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