The Operations Supervisor is responsible for managing the activities and responsibilities of the Procurement, AV/VC, and Events teams that provide global support for our client. As a part of this management, the Operations Supervisor will be responsible for providing high-level technical assistance to the team and ensuring service and support is provided to clients at agreed levels. The Supervisor must understand the integration of people, processes, and tools within the overall delivery environment, and will be responsible for planning, scheduling, communicating, coordinating resources, and managing day-to day tasks to sustain and improve. The Operations Supervisor acts as a liaison for team communications, partnering with cross functional leaders to keep abreast of daily operations and projects.
Skills
At Milestone, we know IT, and we’re consistently driving innovation in infrastructure operations to improve the overall customer experience. As a Managed Services Provider (MSP), we use technology intelligently to make IT infrastructures smarter, streamlined, and ultimately, more successful.
Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to your company and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients.
Since our inception in 1997, our clients have benefited from more efficient operations and a renewed focus on employee development and business innovation. When founder, Prem Chand, started Milestone Technologies, Inc. he aimed to solve the growing problem of IT Relocation for Silicon Valley businesses. Today, with more than 2,000 employees serving a substantial client base of over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.