Job Description
Operations Supervisor
Wage: $58,000/year
About the Role
We’re hiring an Operations Supervisor to oversee security operations across multiple client sites. If you’re a natural leader with strong communication skills and a passion for delivering exceptional service, this role puts you right in the center of daily operations and team success.
What You’ll Do
Supervise security officers and Field Supervisors across multiple locations
Conduct site inspections and ensure post orders are followed
Build strong client relationships through regular communication and service reviews
Support new client start-ups and help shape site security plans
Coach, train, and develop staff; assist with corrective actions when needed
Manage schedules, staffing, and labor costs to ensure smooth operations
Review reports, maintain payroll accuracy, and complete required documentation
Respond to emergencies or incidents as needed
Ensure compliance with company policies, safety standards, and legal requirements
What We’re Looking For
Operations Experience
Proficient in technology usage
Familiar with Excel and all Microsoft systems
Must be 18+ and legally eligible to work in the U.S.
Must pass background check and drug screening
Physical & Work Requirements
Ability to remain calm during emergencies or high-pressure situations
Regular driving required
Occasional walking, bending, kneeling, or lifting up to 25 lbs
Ability to handle confidential information professionally
On-call availability for urgent situations
Why Join Us?
You'll step into a key leadership role where you can grow your management skills, build client relationships, and make a meaningful impact on daily operations.
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Make an Impact at Securitas USA
Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.
At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.
Integrity
We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.
Vigilance
We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.
Helpfulness
We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.
Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.
Reasonable Accommodation: Securitas USA is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact PrivacyRequests@securitasinc.com.
Numbers & Facts
| Location | South Bend, IN |
| Industry | Security and Surveillance |
| Company Size | 10,000 employees or more |
| Year Founded | 1989 |
| Website | https://parasys.com/solutions/scis/ |
Benefits
Life Insurance, Merchandise Discounts, Military Leave, Professional Development
About Company
Securitas Critical Infrastructure Services Inc. (SCIS) is one of the largest providers in the United States of specialized security, fire and emergency response services to meet federal government security requirements in the Aerospace, Aviation, Defense, and Energy industries. As the national security provider for many Department of Defense, Aerospace and Intelligence contractors, SCIS is qualified to provide “Cleared Protective Services” to classified facilities.
Skills
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