Position Summary: The Operations Supervisor – Transportation is responsible for overseeing daily transportation operations, ensuring safety, efficiency, and compliance with company and regulatory standards. This role manages drivers, monitors route performance, and drives continuous improvement in delivery operations.
Key Responsibilities:
Supervise and manage daily transportation operations, including dispatch and route execution
Monitor driver performance, safety compliance, and productivity metrics
Ensure all deliveries meet service standards and time commitments
Conduct ride-alongs, audits, and performance evaluations for drivers
Enforce company safety policies, including seatbelt use, distracted driving, and traffic compliance
Investigate incidents, accidents, and service failures; implement corrective actions
Utilize GroundCloud systems for route tracking, compliance monitoring, and reporting
Coordinate with terminal management and logistics teams to optimize route planning
Train, coach, and discipline drivers as needed to maintain high performance standards
Manage staffing levels, scheduling, and workload distribution
Maintain accurate records of performance, incidents, and payroll-related items
Qualifications:
Previous experience in transportation, logistics, or delivery operations required
Prior FedEx or last-mile delivery experience strongly preferred
Experience using GroundCloud or similar fleet management software preferred
Strong leadership and team management skills
Knowledge of DOT regulations and transportation safety standards
Ability to handle high-pressure situations and make quick decisions
Excellent communication and organizational skills
Preferred Skills:
Route optimization and dispatch experience
Performance management and employee coaching
Data analysis and reporting (KPIs, service failures, safety metrics)
Conflict resolution and problem-solving skills
Work Environment:
Fast-paced transportation and logistics setting
Requires early mornings, weekends, and extended hours as needed
Combination of office and field work (ride-alongs, yard checks, etc.)
Numbers & Facts
Location
Humboldt, TN
Job Type
Full-time
Skills
Auditingunmatched
Coachingunmatched
Communication Skillsunmatched
Conflict Resolutionunmatched
Continuous Deployment/Deliveryunmatched
Continuous Improvementunmatched
Corporate Complianceunmatched
Corporate Policiesunmatched
Corrective Actionunmatched
Data Analysisunmatched
Delivery Drivingunmatched
Fleet Managementunmatched
Leadershipunmatched
Logisticsunmatched
Maintain Complianceunmatched
Metricsunmatched
Operational Improvementunmatched
Operationsunmatched
Operations Managementunmatched
Organizational Skillsunmatched
Performance Analysisunmatched
Performance Managementunmatched
Performance Metricsunmatched
Performance Reviewsunmatched
Problem Solving Skillsunmatched
Process Improvementunmatched
Record Keepingunmatched
Regulatory Complianceunmatched
Safety Complianceunmatched
Safety Standardsunmatched
Safety/Work Safetyunmatched
Team Lead/Managerunmatched
Transportation Regulationsunmatched
Transportation Routingunmatched
Transportation and Logisticsunmatched
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