DURATION: 6 Weeks (3 days a week, 6 hours/day) 9/8 – 10/6
COMPENSATION: Paid Internship
Key Duties and Responsibilities:
Leadership & Operational Shadowing
Acquire knowledge of all relevant store operations policies, procedures, and professional competencies.
Prepare a summary presentation or report on a specific operational area to be reviewed by management at the end of the program.
Attend department meetings and training sessions to develop subject matter expertise.
Customer Experience & Administration
Provide high-quality service by greeting customers and assisting with product inquiries.
Students will closely observe and analyze professional customer service techniques, shadowing team members to learn how to identify customer needs, resolve conflicts, and demonstrate empathy
Assist with customer issues and help manage loyalty program rewards.
Inventory & Store Merchandising
Assist with inventory management, including "First-In, First-Out" (FIFO) rotation, stock efficiency, and using inventory tracking tools (aisle guns).
Perform the arrangement and visual display of grocery items, fresh produce, and specialty goods to understand consumer psychology, shelf-space optimization, and inventory rotation.
Monitor expiration dates and ensure accurate price labeling and organizational standards.
Conduct regular "store walks" to identify and improve store conditions and stock efficiency.
Observe produce, meat and seafood departments to learn the back-end operations of each departments
Qualification:
Currently enrolled at Dallas College in Business or relevant major