Eye Site of Tampa Bay is growing! Are you ready to LOVE your job?! EXCITING OPPORTUNITY to become a key member of an outstanding Eye Care professional team. We are looking for an experienced Ophthalmic Assistant (certification as COA through JCAHPO, a plus!). Ideal candidate will have one or more years experience, excellent customer service skills, be motivated by clinical excellence, function as a team player with a positive attitude, and enjoy working in a fast-paced environment. Two office locations with flexibility to travel to both locatoins: Clearwater and Trinity, FL. Full-time, M-F, EOE, background check and drug testing. Core Responsibilities: - Perform as a valued, key team member by assisting providers through preparing patients for examination using excellent customer service talent and technical training.
- Perform testing as ordered by provider (AR, OCT, HVF, Corneal Topography, IOL Master, tonometry, pachymetry).
- Conduct patient work-up appropriate to patient clinical history and chief complaint.
- Effectively communicate with patients, accurately record all aspects of history of present illness and update medications.
- Review past records in preparation of current visit; confirm needed patient records are available for provider review.
- Perform baseline refractions through use of Phoropter/Marco.
- Ensure proper authorizations/referrals are in place if additional testing is required.
- Proactively participate in maintaining efficient workflow through personal effectiveness, seeing 4-6 patients per hour.
- Prepare exam room through proper sterilization per policy, assist patients to exam room, and anticipate provider needs through proper exam set-up.
- Maintain confidentiality at all times.
Desired Characteristics: - Exceptional customer service skills
- Excellent oral and written communication skills
- Compassion for patients
- Ability to work efficiently in a fast-paced environment
- Ability to put patients at ease and explain provider instructions
- Relate to a wide variety of people
- Work well with others
- Reliable/Dependable
- Ability to problem solve
- Accuracy, attention to detail
- Computer skills
- Organize and prioritize tasks and workflow efficiently
Education/Experience: - 1+ Year as Ophthalmic Technician
- High School diploma, or equivalent
- Computer experience (Nextech/MDI or other EHR experience, a plus)
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