Ophthalmic Assistant (OA) Florence

Job Type:

Regular

Scheduled Hours:

40

Job Summary:

Reports to the Operations Manager, the Ophthalmic Assistant, under the direction and supervision of the Physician, provides clinical support to the Physician(s) and Advanced Practice Providers (APPs). The Ophthalmic Assistant provides the medical history, initial exam, and ancillary testing for patients prior to seeing the Physicians or Advanced Practice Providers. The Ophthalmic Assistant is also responsible for compliance with all OSHA and HIPAA regulations, and ensuring completion of all duties vital to patient care.

Job Description:

BENEFITS:

• No Nights, Holidays, or Weekends.
• Paid Time Off
• Medical, Dental, and Vision
• 403b with Match
• Opportunity for Career Growth

LICENSES AND CERTIFICATIONS: 

Associate will obtain OSC (Ophthalmic Scribe Certification) within 90 days of hire and COA (Certified Ophthalmic Assistant) no later than 18 months from hire. Failure to obtain OSC and COA designation within designated time periods may result in termination of employment. 

EDUCATION:    

High School Diploma/G.E.D.

YEARS OF EXPERIENCE: 

One year experience in Ophthalmology OR two years of experience in a medical facility/practice preferred.  Ophthalmology Assistant experience preferred; but willing to train the right candidate.

DUTIES AND RESPONSIBILITIES:
1.    Document in chart the appropriate patient history (i.e. vision, glasses, contacts, IOP, refraction, pupils, MB, confrontational fields, and prepare patient for dilated exam).
2.    Provide patient care by giving clear direction to the patient. Address patient concerns about the exam. Document appropriately in-patient chart.
3.    Perform ancillary tests (i.e. OPD, OCT, visual fields, immersion a-scan, Lenstar, pachymetry, retinoscopy refractions, glare testing, color testing, tonometry, and manual keratometry) 
4.    Provide instructions and assist with minor in-office surgical procedures under direction of the provider(s).
5.    Ensure complete and accurate information in patient chart.
6.    Maintain adequate level of supplies in exam rooms, workstation, and log/report shortages to manager.
7.    Clean and disinfect exam rooms in between patients and at the end of the day. Keep dilating room clean throughout the day and at end of day.
8.    Perform cleaning, maintenance, and/or sterilization of equipment and instruments. Report malfunction of equipment to appropriate supervisor.
9.    OSHA and HIPAA compliance.
10.  Assist with completion of patient requests and messages via Epic IN basket.
11.  Ensure completion of all forms vital to the revenue cycle (i.e. verification/clarification of orders, waivers for non-covered services, encounter form)
12.  Work cooperatively with co-workers and manager to ensure the office runs in a timely and efficient manner.
13.  Timely and accurate filing/distribution of all patient information.
14.  Interact with Central Billing Office as needed to resolve patient issues.
15.  Perform appropriate testing based on orders from the provider.
16.  Maintain current and accurate medication logs that are in every exam room, lab/tech station and procedure room.

REQUIRED SKILLS AND KNOWLEDGE:
Associate will work directly with assigned practice staff and will be provided resource materials necessary to obtain ABR-OE certification within initial 90 days of employment while learning essential duties:  visual acuity testing (distance and near), lensometry (manual and automated), measure IOP, refractions, cycloplegic refractions, pupil evaluation, muscle balance testing, confrontational fields, OPD, OCT, Visual field, A-scan, Lenstar, pachymetry, manual keratometry, glare testing, color testing, stereo, and worth 4 dot.  These essential duties are not intended to be all-inclusive, as other duties may be added to address operational and/or patient care needs.

Upon successful completion (within 90 days of employment) of modules to receive ABR-OE certification, associate will be assessed and evaluated routinely on development of technical skills necessary to perform essential duties to validate ability to provide accurate assessments and tests.  During this period associate will be provided documented feedback based on their performance of developing key competencies and reviewing any deficiencies to include applicable action plans necessary to achieve key competencies. 
 
The evaluation/assessment period may be extended, at the direction of the supervising physician(s) and/or practice manager based on assessment results and feedback of associate's progress.  It is expected that the associate will display actions that are self-directed in seeking out information from current certified staff, existing educational resource materials (accessible in the practice(s)) as well as actively participating in all aspects of patient care, that they will gain the knowledge necessary to achieve Certified Ophthalmic Assistant (COA) status within the 18-months from date of hire.     

OTHER REQUIRED SKILLS AND KNOWLEDGE:
Ability to manage and prioritize multiple tasks, gain knowledge of Epic, and other patient-centered computer skills. Ability to exhibit understanding and knowledge of essential duties and retain understanding that will be necessary in achieving Certified Ophthalmic Assistant (COA) status.  Must have excellent communication skills, both written and oral.  Excellent organizational skills and ability to work professionally with patients, patient family members, doctors, hospital administration and management, SEP associates and the public.

FLSA Status:

Non-Exempt

Right Career. Right Here. If you have a passion for taking care of the community and are interested in Healthcare, you will take pride in the level of care we provide at St. Elizabeth. We take care of patients and each other. 

St. Elizabeth Physicians is an equal opportunity employer and will not discriminate on the basis of race, color, sex, religion, national origin, ancestry, disability, age or any other characteristic that is protected by state or federal law.