Ophthalmology Assistant

Site: Massachusetts Eye and Ear Infirmary

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary

Join our ophthalmology team in Stoneham, conveniently located on Main Street (Route 28) just off Route 95 with free on-site parking. This location includes both Comprehensive Ophthalmology (COS) and Retina services, offering opportunities to gain experience across multiple specialties while working alongside a collaborative team of providers and clinical professionals dedicated to exceptional patient care.

This full-time position offers a consistent Monday-Friday schedule, 8:30 a.m. to 5:00 p.m., with no weekends.

Whether you're building your career in ophthalmology or bringing previous experience, this role offers opportunities to expand your clinical knowledge and develop new skills. Medical Assistants gain exposure to a variety of ophthalmic procedures, while Ophthalmic Assistants have the opportunity to train on advanced ophthalmic equipment and pursue professional certifications, including Certified Ophthalmic Assistant (COA), Certified Ophthalmic Technician (COT), or Certified Ophthalmic Medical Technologist (COMT).

Under the direction of a licensed clinician, the Ophthalmic Assistant performs a variety of clinical and administrative duties that support the delivery of high-quality outpatient eye care.

Does this position require Patient Care? Yes

Essential Functions

• Perform vision testing, ocular assessments, imaging, and other diagnostic procedures to prepare patients for examination by the licensed clinician.
• Administer diagnostic ophthalmic eye drops in accordance with established protocols and provider direction.
• Prepare for and assist with minor in-office procedures, including injections and cryotherapy, under the supervision of the ophthalmologist.
• Monitor and maintain exam room supplies and ensure rooms are stocked for patient care.
• Measure and document vital signs as needed for procedures and patient care.
• Clean, calibrate, and perform routine maintenance of ophthalmic equipment in accordance with manufacturer recommendations and infection prevention standards.
• Safely handle, store, and transport specimens, instruments, and medications.
• Support administrative workflows, including patient call triage and in-basket management, as assigned.
• Provide coverage across ophthalmology services or locations based on operational needs.
• Comply with all hospital policies and applicable federal, state, and local regulations, including accreditation and patient safety standards.

Qualifications

Education

• High School Diploma or equivalent required.

Can this role accept experience in lieu of a degree?

No

Licenses and Certifications

• No licensure or certification required at the time of hire.

Experience

• Experience in an ophthalmic, clinical, or healthcare setting preferred.
• New graduates and candidates with transferable healthcare experience are encouraged to apply.

Knowledge, Skills, and Abilities

• Basic knowledge of medical terminology or the ability to learn.
• Strong interpersonal and patient service skills with the ability to build positive relationships with patients, families, and colleagues.
• Ability to provide compassionate, patient-centered care while meeting the needs of diverse patient populations.
• Strong verbal and written communication skills.
• Excellent organizational skills with the ability to prioritize tasks and adapt in a fast-paced clinical environment.
• Ability to work both independently and collaboratively as part of a multidisciplinary care team.
• Sound judgment, problem-solving skills, and the ability to work within the scope of the role.
• Basic computer proficiency, including Microsoft Office, and the ability to learn electronic health record and clinical software systems.

Additional Job Details (if applicable)

Remote Type

Onsite

Work Location

1 Montvale Avenue

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$17.71 - $24.94/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement:

5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.