Job Summary We are seeking an Optician to join our team! As an Optician, you will speak with patients to learn about their lifestyle and needs, take facial measurements, and help them pick out eyewear and contact lenses based on their specific requirements. You will also help them learn about their new products, explain pricing and insurance coverage, and follow all HIPPA and confidentiality regulations closely. The ideal candidate has exceptional customer service skills, strong communication and interpersonal skills, and in-depth knowledge of the inner workings of an optometrist’s office.
Responsibilities
Dispensing & Styling: Guide patients through a select inventory of independent and artisanal frame lines, tailoring recommendations to their unique prescription requirements and lifestlye needs.
Technical Accuracy: Neutralize and verify existing prescriptions with precision, and take exact digital and manual measurements for complex lends designs, including high-end progressives.
Delivery Flawless Quality: Take pride in verifying accuracy, benchmarking quality control, and customizing the final fit for every patient.
Patient Education: Proactively educate patients on proper eyewear use and care as well as advanced lens technologies and treatment benefits, driven by a passion to deliver the absolute best visual solution for their lifestyle.
Practice Workflow: Schedule patient appointments, manage the daily workflow, and utilize EMR/EPM systems efficiently for accurate patient records, orders, and scheduling.
Team Collaboration: Partner closely with the optometrists and team members to ensure a seamless, fluid transition and an exceptional overall patient experience