Job Description
Pay: $14/hour
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Job Summary:
Local optical company is looking for a dependable and customer-focused Optical Technician to join their team. This position will provide a combination of customer service, phone support, data entry, and general office assistance. The ideal candidate should be professional, organized, detail-oriented, and comfortable working with customers in a fast-paced office environment. Previous optical experience is a plus but not required; training will be provided to the right candidate.
Local optical company is looking for a dependable and customer-focused Optical Technician to join their team. This position will provide a combination of customer service, phone support, data entry, and general office assistance. The ideal candidate should be professional, organized, detail-oriented, and comfortable working with customers in a fast-paced office environment. Previous optical experience is a plus but not required; training will be provided to the right candidate.
Responsibilities:
- Answer incoming phone calls and assist customers with questions and general inquiries
- Greet customers and provide friendly, professional customer service
- Assist customers with scheduling appointments and other basic office needs
- Perform accurate data entry and update customer information in the computer system
- Enter and maintain orders, records, and other necessary documentation
- Assist customers with eyewear-related questions and direct them to the appropriate staff when needed
- Help maintain organized customer files and office records
- Assist with daily office tasks and general administrative duties
- Communicate professionally with customers, coworkers, and other departments
- Maintain a clean, organized, and welcoming work environment
- Follow company procedures and maintain confidentiality of customer information
- Learn and follow basic optical procedures and terminology
- Complete additional duties as assigned by management
Requirements:
- Previous customer service or office experience preferred
- Optical experience is a plus but not required
- Strong communication and interpersonal skills
- Comfortable answering phones and speaking with customers
- Basic computer skills and ability to perform data entry
- Good attention to detail and accuracy
- Ability to multitask and stay organized
- Professional and friendly attitude
- Dependable and punctual with a strong work ethic
- Ability to work independently as well as part of a team
- Must be willing to learn new procedures and computer systems
- Ability to work Monday–Friday, 8:00 AM–5:00 PM
Numbers & Facts
| Location | Wichita Falls, TX |
| Industry | Staffing/Employment Agencies |
| Company Size | 50 to 99 employees |
About Company
MyStaf serves as the human resource department for many well-known businesses, as well as many small firms and manufacturers in the North Texas area. We recruit, screen, and place employees in a wide-range of positions whether it be part-time, full-time, short-term, or long-term assignments. MyStaf employees are eligible for vacation bonus pay after a specified number of hours worked. MyStaf offers testing and training to qualified applicants. MyStaf also offers the services of Marketplace Chaplains to all its employees and clients.
Skills
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