Benefits:- Simple IRA
- Opportunity for advancement
About the Role:Optometry office in Castro Valley, CA is looking for a friendly and motivated Optometric Assistant/Front Desk team member to join their practice! This is a fantastic opportunity to work in a patient-focused environment where you'll play a role in delivering exceptional eye care experiences every day.
Responsibilities:- Greet and check in patients, managing front desk operations with a warm and professional demeanor
- Schedule and confirm patient appointments, managing the daily appointment calendar
- Assist the optometrist with pre-testing and preliminary eye exams
- Verify and process vision insurance benefits and patient billing
- Assist patients with frame and contact lens selections
- Maintain accurate patient records and update health histories in the EHR system
- Ensure the office and exam rooms are clean, organized, and well-stocked
Requirements:- Familiarity with vision insurance plans is a plus
- Strong communication and customer service skills
- Ability to multitask
- Proficiency with electronic health records (EHR) and basic computer skills
- Detail-oriented with strong organizational abilities
- Bilingual skills are a plus