Location: Cleveland, Ohio (3 Days onsite/week)
Job Summary:
We are seeking a highly experienced Oracle Cloud EPM consultant with 9+ years of experience in implementing and supporting Oracle Cloud EPM solutions. The ideal candidate will have strong expertise in EPBCS and FCCS, with exposure to ARCS being an added advantage. This role requires direct customer engagement, executive stakeholder management, global delivery coordination, and ownership of project governance, support operations, and strategic roadmap discussions. The candidate should be capable of interacting with CXO-level executives, driving business discussions, and managing geographically distributed teams.
Key Responsibilities:
• Lead end-to-end implementation, enhancement, and support engagements for Oracle Cloud EPM solutions.
• Manage customer relationships and serve as the primary point of contact for business and IT stakeholders.
• Drive discussions, workshops, and governance meetings with CXO-level executives and leadership teams.
• Oversee project planning, execution, risk management, issue resolution, and delivery governance.
• Coordinate and manage teams across multiple geographies to ensure seamless project delivery.
• Monitor project health, resource utilization, budgets, timelines, and key performance metrics.
• Ensure adherence to ITIL-based service management processes, including Incident, Problem, Change, and Release Management.
• Lead customer communication, status reporting, executive reviews, and steering committee meetings.
• Facilitate transition, cutover, hypercare, and ongoing support activities.
• Drive continuous improvement initiatives and ensure high customer satisfaction.
Required Skills:
• 9+ years of experience in Oracle EPM implementation and support engagements.
• Strong hands-on experience with Oracle EPBCS (Enterprise Planning and Budgeting Cloud Service).
• Strong hands-on experience with FCCS (Financial Consolidation and Close Cloud Service).
• Experience managing large-scale global projects and support programs.
• Proven ability to interact with and influence CXO-level stakeholders.
• Experience leading geographically distributed teams across multiple regions.
• Strong understanding of ITIL processes and service delivery management.
• Excellent communication, presentation, stakeholder management, and negotiation skills.
• Strong project governance, risk management, and leadership capabilities.
Preferred Qualifications:
• Experience in Oracle Cloud EPM transformation and modernization programs.
• Exposure to finance transformation, planning, budgeting, consolidation, and reconciliation processes.
• Experience managing onsite-offshore delivery models.
• Willingness to work Day 1 onsite from Cleveland, Ohio