Careerscape is recruiting on behalf of our client, a growing organization, for a full-time Remote Order Entry Specialist. This is a great first step into a business operations career, with real training, a supportive team, and a clear path to grow into roles in customer operations, logistics, or account management.
The day-to-day is steady, detail-focused work: receiving customer orders, entering them accurately into the order management system, and making sure each one moves smoothly to fulfillment. You will thrive here if you are organized, enjoy accuracy, communicate clearly, and feel comfortable managing your own workload from a home office.
Responsibilities
- Enter customer orders accurately into the order management or ERP system
- Review orders for completeness, pricing, and correct product codes
- Verify customer account information, shipping details, and payment terms
- Communicate with customers and internal teams to resolve order discrepancies
- Process order changes, cancellations, and returns promptly
- Coordinate with warehouse, shipping, and billing teams to keep orders on schedule
- Monitor open orders and follow up on backorders or delays
- Maintain organized records and documentation for all order activity
- Respond to order status inquiries by phone and email
- Meet daily accuracy and turnaround targets
Requirements
- High school diploma or equivalent required; associate degree a plus
- Six months or more of data entry, customer service, or administrative experience preferred
- Strong attention to detail and a high level of accuracy
- Typing speed of 40+ WPM with solid computer skills
- Comfortable with Microsoft Office, especially Excel and Outlook
- Clear written and verbal communication skills
- Ability to manage time and meet deadlines independently
- Reliable high-speed internet and a quiet home workspace
Benefits
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and paid holidays
- 100% remote work from home
- Paid training and onboarding
- Home office equipment provided
- Career growth and advancement opportunities
- Life and disability insurance
- Employee assistance program