To coordinate parts orders, including ordering parts from supporting locations
RESPONSIBILITIES/DUTIES
Order seats and all non-stock shrouds with Purchasing and coordinate all shipments for daily deliveries from the supplier
Enter and move orders into Oracle for parts from other locations
Track parts to ensure they are put in proper location to fill orders
Coordinate daily domestic handwritten orders and monitor and fulfill order status requests via email
Receive ordered parts and match them to orders
Handle incoming calls to provide customer service by tracking and giving status of orders to the customer
Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management
Complete the Annual CTPAT Security Training
Focus on continuous improvement, and consistently demonstrate good business judgment
Work effectively with all Pride departments to exceed internal and external expectations
Assist with organization and cleaning of work area, keeping aisles and walkways clear at all times
Pride retains the discretion to modify duties and/or assign other duties as necessary
REQUIRED SKILLS
Must be a team player, friendly, professional, detail-oriented, and honest
Must have the ability to:
Multi-task, problem-solve, and prioritize in a fast-paced working environment
Read and interpret parts orders
Must have:
Relentless drive to achieve advancement and continuous improvement
A willingness to learn and/or adapt to new work methods
Basic working knowledge of Microsoft Office Word and Excel
Excellent verbal and written communication skills
Excellent web navigation skills
PREFERRED SKILLS
Basic working knowledge of Pride products preferred
REQUIRED EXPERIENCE
At least 2 years of successful experience in Parts Shipping with Pride Mobility OR at least 2 years of customer service experience in a professional office environment
PREFERRED EXPERIENCE
At least 2 years of experience providing administrative or service support in a manufacturing, production or distribution operation preferred
Current or previous successful employment experience with Pride Mobility Products Corporation preferred
REQUIRED EDUCATION
High School Diploma or GED
REQUIRED QUALIFICATIONS
Must be legally authorized to work in the United States without sponsorship now, or in the future
DETAILS
This job description is not intended to be all-inclusive
In exceptional circumstances, some of the physical requirements of this position may be modified or eliminated as a reasonable accommodation for a person with a disability as defined by the Americans with Disabilities Act
Pride Mobility Products®/Quantum Rehab® is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, physical or mental disability, protected Veteran status, age, or any other characteristic protected by federal, state, or local law.
Pride Mobility Products®/Quantum Rehab® is an Affirmative Action Employer with obligations under VEVRAA and Section 503 of the Rehabilitation Act of 1973 for protected veterans and individuals with disabilities.
If you are a person with a disability, a disabled veteran, or require a reasonable accommodation or assistance in completing an application for employment, please contact our human resources department at 1-800-800-8586 x1250.
Numbers & Facts
Location
Duryea, Pennsylvania
Skills
Administrative Skillsunmatched
Communication Skillsunmatched
Continuous Improvementunmatched
Customer Service Evaluationunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Distribution Operationsunmatched
Establish Prioritiesunmatched
Manufacturingunmatched
Microsoft Excelunmatched
Microsoft Officeunmatched
Microsoft Wordunmatched
Multitaskingunmatched
Oracleunmatched
Order Processingunmatched
Order/Customer Fulfillmentunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Purchasing/Procurementunmatched
Rehabilitation Actunmatched
Team Playerunmatched
Writing Skillsunmatched
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