Location: Sugar Land, TX (Fully Onsite)
Pay: $23/hour
Schedule: MondayFriday, 8:00 AM5:00 PM
Employment Type: Temporary, approximately 2 months (FMLA coverage)
Dress Code: Business casual Job Summary: We are seeking an organized and detail-oriented Order Management Representative for a temporary assignment. This role supports customer orders, shipping coordination, inventory research, and sales reporting while ensuring orders are processed accurately and delivered on schedule. The ideal candidate has at least 2 years of order management experience, strong communication skills, and proficiency in Microsoft Excel.
Key Responsibilities:
Receive, review, and enter customer purchase orders into SAP or other order management systems.
Verify pricing and inventory availability and release orders for warehouse processing.
Maintain customer records, shipping instructions, and order documentation.
Coordinate with warehouse, shipping, sales, and inventory teams to ensure timely and accurate order fulfillment.
Use Excel to analyze sales and inventory reports, manage order allocations, and support shipping logistics.
Research customer claims, shipping discrepancies, inventory shortages, and potential chargebacks.
Process returns, international orders, and e-commerce order requirements.
Monitor customer websites for accurate product information and coordinate updates with internal teams.
Provide professional customer service and assist with additional reporting and administrative tasks as needed.
Qualifications:
Minimum 2 years of order management experience.
Proficiency in Microsoft Excel.
Experience with SAP or Oracle preferred.
Strong verbal and written communication skills.
Excellent attention to detail, organization, and problem-solving abilities.
Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
Strong customer service skills and ability to collaborate across departments.
Degree not required.
Numbers & Facts
Location
Sugar Land, TX
Skills
Administrative Skillsunmatched
Chargebacksunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Documentationunmatched
Inventory Reportsunmatched
Logisticsunmatched
Microsoft Excelunmatched
Multitaskingunmatched
Oracleunmatched
Order Managementunmatched
Order Processingunmatched
Order/Customer Fulfillmentunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Pricingunmatched
Problem Solving Skillsunmatched
Purchase Ordersunmatched
Returns Processingunmatched
Revenue/Sales Reportingunmatched
SAPunmatched
Salesunmatched
Sales Analysisunmatched
Shipping/Receivingunmatched
Team Playerunmatched
Time Managementunmatched
Track Customer Issuesunmatched
Warehouse Coordinationunmatched
Warehousingunmatched
Web Site Monitoringunmatched
Writing Skillsunmatched
eCommerceunmatched
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