Order Management Specialist

About This Opportunity

Judit Inc. is hiring on behalf of one of our largest clients — a global technology leader in consumer electronics, semiconductors, and mobile communications. This is a temporary, contract position: you'll be employed by Judit Inc. and work directly alongside our client's team.

The description below is our client's overview of the background, skills, and experience they're looking for. If you meet most — but not all — of these, we still want to hear from you. Your Judit recruiter will walk you through the day-to-day work, schedule, pay, and contract length before anything moves forward.

What you'll do

You'll keep customer orders moving accurately from intake to delivery, working with Sales, Supply Chain, Logistics, and Customer Service to resolve issues quickly and keep order data clean. You'll own a portfolio of accounts, so the customers you support will know you as their go-to contact for order questions.

• Make sure orders are received and entered in the company's SAP-based ERP via EDI, a customer portal, or manual entry, following policies and agreements
• Manage an account portfolio: handle purchase order revisions, track delivery dates, verify and adjust PO prices, and process sales returns in line with company policy
• Update and maintain customer and order data for integrity and accuracy
• Review and validate price adjustment chargeback claims with Finance and Sales
• Act as a point of contact to find and resolve order discrepancies and respond to customer questions promptly
• Work closely with sales, supply chain, logistics, and customer service teams for timely, efficient fulfillment
• Report on open orders, price discrepancies, shipped orders, and aged orders
• Support the team on projects as needed

What you'll bring

• Bachelor's degree in a related business field
• 3-5 years of experience in order management or a related field
• Proficiency in SAP and EDI for order processing
• Advanced Microsoft Office skills (Excel, Word, PowerPoint)
• Clear written and verbal communication
• Problem-solving and critical-thinking skills
• The ability to manage several tasks at once and stay effective when deadlines are tight
• Motivation to work independently
• Knowledge of builder systems such as Supply Pro and KOVA