Job Summary We are seeking a reliable and efficient Orders Processing Assistant to support our growing mattress and adjustable base business. In this role, you will manage end-to-end order entry, coordinate with warehouse and shipping teams, and ensure accurate, on-time delivery for our wholesale partners, distributors, and customers.
Key Responsibilities:
Receive, review, and accurately enter customer and distributor orders into the ERP/CRM, verifying product availability, pricing, and terms.
Work closely with warehouse, shipping, production, and sales teams to ensure accurate order dispatch and timely delivery.
Prepare, verify, and issue accurate invoices reflecting correct quantities, pricing, and taxes, while maintaining complete billing records.
Monitor incoming customer payments, record received funds, and track pre-paid customer accounts to ensure full payment prior to order release.
Handle billing and invoice inquiries directly, collaborating with Customer Service to resolve order discrepancies promptly.
Assist the Accounts Receivables team with account reconciliations, tracking outstanding balances, and maintaining accurate ledger records.
Maintain organized records of purchase orders, delivery notes, and invoices while ensuring all processing complies with company policies and accounting standards.
Qualifications:
High School Diploma. Bachelor's Degree is a plus
Minimum of two (2) years in order processing, administrative support, or logistics coordination, preferably within a wholesale, distribution, or import environment
Exceptional data entry speed and accuracy, with a proven track record of verifying complex order details, pricing, and billing info.
Strong communication (written and verbal) and problem-solving skills
Comfortable working with order management systems and basic office software (Microsoft Office Suite)
Ability to multitask and stay organized in a fast-paced environment
Positive attitude and team-oriented mindset
Numbers & Facts
Location
Rantoul, IL
Job Type
Full-time
Skills
Accounting Standards and Regulationsunmatched
Accounts Receivableunmatched
Administrative Skillsunmatched
Billingunmatched
Billing Recordsunmatched
Communication Skillsunmatched
Customer Relationship Management (CRM)unmatched
Customer Support/Serviceunmatched
Data Entryunmatched
Distribution Channelunmatched
ERP (Enterprise Resource Planning)unmatched
High School Diplomaunmatched
Logisticsunmatched
Microsoft Officeunmatched
Multitaskingunmatched
Order Deliveryunmatched
Order Managementunmatched
Order Processingunmatched
Organizational Skillsunmatched
Pricingunmatched
Problem Solving Skillsunmatched
Product Pricingunmatched
Purchase Ordersunmatched
Reconciliationunmatched
Record Keepingunmatched
Salesunmatched
Shipping/Receivingunmatched
Team Playerunmatched
Time Managementunmatched
Warehouse Coordinationunmatched
Warehousingunmatched
Wholesale Industryunmatched
Writing Skillsunmatched
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