Organization Change Management

The District Government's PASS Modernization Project is seeking a Change Management Specialist for a 6-month contract role based in Washington, DC. This position supports the transition from an on-premises procurement management system to a cloud-based solution. You will work with the Office of Contracting and Procurement (OCP) to ensure smooth adoption of the new system, minimize disruption to existing operations, and maintain project schedule alignment.

Responsibilities

• Apply structured change management methodologies and tools to support project adoption and organizational transition activities.
• Develop and execute change management strategies and plans, including stakeholder communication and training plans.
• Design, develop, and deliver communications to project stakeholders, ensuring clear and targeted messaging.
• Conduct change impact analyses, evaluate organizational readiness for change, and identify key stakeholder groups.
• Support training program design, development, and delivery; provide input on training requirements and coordinate scheduling of sessions.
• Participate in organizational redesign efforts, including defining new roles and responsibilities and updating policies and procedures.
• Coordinate change management initiatives with the OCP Change Manager, project team members, and the Project Management Office (PMO).
• Track, report, and document issues in the project's Risk, Actions, Issues, and Decisions (RAID) log as directed.
• Conduct meetings, workshops, and communication briefings using videoconferencing tools.
• Develop and manage change-related communication videos as needed.
• Organize and maintain change management documentation in Microsoft Teams, ensuring accessibility and currency for procurement staff.
• Create clear, step-by-step job aids and reference materials to support the implementation of new or revised processes.

Qualifications

• Required

• Bachelor's degree in Change Management, Communications, business, or a related field, or equivalent professional experience.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

• Demonstrated expertise in change management documentation, with strong writing and editing skills.

• Excellent written and verbal communication skills with the ability to articulate messages clearly to diverse audiences.

• Demonstrated ability to collaborate with others, work independently, and manage multiple projects simultaneously.

• Availability to work on-site 4 days per week.

• Preferred

• Experience or familiarity with contract law or procurement processes.