Blue Cross and Blue Shield Association logo

Organization Development and Learning Specialist, Senior

Blue Cross and Blue Shield Association
  • Long Beach, CA
    2 days ago

    Job Description

    Your Role

    The Organizational Development and Performance team is comprised of three sub-teams: Leadership Development, Talent Mobility, and Talent and Performance Management. The Leadership Development Specialist, Senior will report to the Senior Manager of Leadership Development. In this role you will be key in fostering a culture of continuous learning and making Blue Shield a great place to do meaningful work through multiple programs supporting learning for leaders at all levels. You will work closely with various teams to design and implement leadership development curriculum and program offerings. Your responsibilities will include project management, event management, communications, stakeholder engagement and in-person and virtual facilitation.

    Qualifications

    Your Knowledge and Experience

    • Required: Bachelor's degree or High School Diploma/GED and 4 years of additional relevant experience in lieu of a degree
    • Required: at least 5 years of prior relevant experience
    • Required: strong project management skills, with the ability to manage details, manage up and forecast risks and develop plans to minimize them
    • Required: self-direction to make progress with limited information or direction; takes initiative to seek support when needed, and can be agile and flexible
    • Required: strong interpersonal and communication skills; effective verbal and non-verbal communication (clear and concise) when conveying complex information
    • Required: executive presence when presenting and navigating high-visibility delivery challenges under pressure
    • Desired: experience supporting enterprise transformation initiatives by partnering with stakeholders to design and deliver learning solutions that drive adoption of new leadership behaviors and performance management practices, grounded in change management principles.
    • Desired: designing and delivering learner experiences/programs in person and/or virtually
    • Desired: strong proficiency in Microsoft Outlook, PowerPoint and Excel, Qualtrics, and Learning Management Systems (e.g., Absorb, Workday)

    Hybrid

    This role requires employees to be in-office based on our hybrid workplace model, balancing purposeful in-person collaboration with flexibility. For most teams, this means coming into the office two days each week.

    Employees living more than 50 miles from an office location will work with their manager to determine in-office time based on business need.

    Your Work

    In this role, you will:

    • Partner to execute short- and long-range strategic plans for effective development, engagement and utilization of human resources
    • Partner to execute practices, processes and programs that enable the company's talent strategy
    • Partner to execute the organization''s training and development strategy so that the skills, capabilities and performance of employees meet the organization''s current and future needs
    • Partner to execute all training and development activities in an efficient, and cost-effective manner
    • Support end-to-end program management for leadership development programs.
    • Identify learning needs and contribute to program strategies.
    • Develop learning content informed by internal and external research on industry trends, best practices, and emerging leadership opportunities to ensure offerings remain relevant and timely.
    • Provide proactive stakeholder management and communication with stakeholders who sponsor, facilitate, or participate in learning programs, including anticipating, planning, and calendaring key preparation meetings.
    • Manage vendors and coordinate related deliverables.
    • Implement programs and coordinate in-person and virtual event logistics, which may require travel to alternate office locations, including Oakland, Long Beach, and El Dorado Hills.
    • Evaluate program outcomes and identify opportunities for improvement.
    • Support enterprise transformation efforts by partnering with stakeholders to design learning experiences that enable the successful adoption of new leadership practices and performance management processes, informed by change management principles

    Your Work

    In this role, you will:

    • Partner to execute short- and long-range strategic plans for effective development, engagement and utilization of human resources
    • Partner to execute practices, processes and programs that enable the company's talent strategy
    • Partner to execute the organization''s training and development strategy so that the skills, capabilities and performance of employees meet the organization''s current and future needs
    • Partner to execute all training and development activities in an efficient, and cost-effective manner
    • Support end-to-end program management for leadership development programs.
    • Identify learning needs and contribute to program strategies.
    • Develop learning content informed by internal and external research on industry trends, best practices, and emerging leadership opportunities to ensure offerings remain relevant and timely.
    • Provide proactive stakeholder management and communication with stakeholders who sponsor, facilitate, or participate in learning programs, including anticipating, planning, and calendaring key preparation meetings.
    • Manage vendors and coordinate related deliverables.
    • Implement programs and coordinate in-person and virtual event logistics, which may require travel to alternate office locations, including Oakland, Long Beach, and El Dorado Hills.
    • Evaluate program outcomes and identify opportunities for improvement.
    • Support enterprise transformation efforts by partnering with stakeholders to design learning experiences that enable the successful adoption of new leadership practices and performance management processes, informed by change management principles

    Numbers & Facts

    LocationLong Beach, CA
    IndustryInsurance
    Company Size2,000 to 2,499 employees
    Websitehttps://www.bcbs.com/about-us/careers

    About Company

    At the Blue Cross and Blue Shield Association (BCBSA), we provide business strategy, technical support and consulting expertise to 36 Blue Cross and Blue Shield companies across the nation, employing more than 1,000 of the best strategic thinkers in the industry. We are a Brand manager that sets quality control standards for the 36 independent companies that use the Blue Cross and Blue Shield Brands, and we serve as a trade association that represents these Blue companies. It is through our involvement that the Blues companies share a united vision and strategy while also benefiting from the local strength of all member companies.

    Skills

    • Best Practicesunmatched
    • Calendar Managementunmatched
    • Change Managementunmatched
    • Communication Skillsunmatched
    • Content Developmentunmatched
    • Event Managementunmatched
    • Forecastingunmatched
    • High School Diplomaunmatched
    • Human Resourcesunmatched
    • Industry/Trade Analysisunmatched
    • Interpersonal Skillsunmatched
    • Leadershipunmatched
    • Learning Management System (LMS)unmatched
    • Logisticsunmatched
    • Microsoft Excelunmatched
    • Microsoft Outlookunmatched
    • Microsoft PowerPointunmatched
    • Needs Assessmentunmatched
    • Organizational Development/Managementunmatched
    • Performance Managementunmatched
    • Presentation/Verbal Skillsunmatched
    • Program Evaluationunmatched
    • Project/Program Coordinationunmatched
    • Project/Program Managementunmatched
    • Resource Utilizationunmatched
    • Strategic Planningunmatched
    • Talent Managementunmatched
    • Team Playerunmatched
    • Time Managementunmatched
    • Training/Teachingunmatched
    • Training/Teaching Curriculumunmatched
    • Vendor/Supplier Managementunmatched
    • Willing to Travelunmatched

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