Other Service Line - Program Manager - PRGMGR

Bravens Inc., a wholly owned subsidiary of Ampcus Inc., is an information technology consulting and services company. Bravens is a leader in providing tailored staffing solutions across both IT and non-IT industries. We are in search of a highly motivated candidate to join our talented team and contribute to our ongoing success.

Job Title: SAP Central Finance (CFIN) Tower Lead.

Location(s): Grand Rapids / Allegan, Michigan.

Detailed Job Description
The SAP Central Finance (CFIN) Tower Lead will serve as the primary onsite lead for Finance tower operations supporting a SAP Central Finance environment. This role requires deep expertise in SAP CFIN, SAP FI/CO, SAP Treasury (TRM), AIF, SLT, and MDG integration. The consultant will be responsible for operational governance, incident management, replication monitoring, reconciliation activities, month-end close support, service delivery leadership, and stakeholder management across onsite and offshore teams. The ideal candidate combines strong hands-on SAP Finance expertise with leadership experience managing critical support operations within a global AMS environment.
 
Years of Experience
10+ years of SAP Finance (FI/CO) experience with significant SAP Central Finance (CFIN) implementation, enhancement, and/or production support experience.
 
Required Skills:
• SAP Central Finance (CFIN)
• SAP FI/CO
• SAP Treasury & Risk Management (TRM)
• SAP S/4HANA Finance
• SAP AIF (Application Interface Framework)
• SAP SLT Replication
• SAP MDG Integration
• Financial Reconciliation
• Incident & Problem Management
• Root Cause Analysis (RCA)
• Service Delivery Leadership
• Stakeholder Management
Preferred Skills
• CO-PA / Margin Analysis
• Product Costing
• OpenText VIM
• Group Reporting
• Intercompany Reconciliation
• ITIL Service Management
• Global AMS Support Experience
 
Responsibilities:
SAP CFIN Operations & Support
• Lead end-to-end SAP Central Finance (CFIN) and Finance tower operations.
• Provide support across SAP FI/CO processes including General Ledger, Accounts Payable, Accounts Receivable, Asset Accounting, Cost Center Accounting, Profit Center Accounting, CO, Product Costing, and CO-PA.
• Support month-end, quarter-end, and year-end financial close activities.
• Analyze and resolve complex SAP Finance and CFIN production issues.
• Drive operational stability and proactively identify business-critical issues.
Replication, Integration & Data Integrity
• Monitor and troubleshoot SAP SLT replication processes.
• Manage SAP AIF monitoring and resolution of replication and interface failures.
• Support CFIN reconciliation processes and financial data validation activities.
• Investigate and resolve mapping, master data, replication, and integration issues.
• Coordinate source-to-target financial reconciliation and data integrity efforts.
• Support ongoing replication, validation, and error-handling processes.
Incident, Problem & Change Management
• Lead P1/P2 incident governance and escalation management activities.
• Coordinate bridge calls and cross-functional resolution efforts for critical incidents.
• Drive Root Cause Analysis (RCA) and implement corrective and preventive actions.
• Manage SLA compliance and reduce aging ticket backlogs.
• Convert recurring incidents into permanent problem management initiatives.
• Support Finance and CFIN changes, enhancements, testing, deployments, and stabilization activities.
Tower Leadership & Service Delivery
• Serve as the primary onsite point of contact for the SAP Finance and CFIN tower.
• Lead and mentor a global onsite/offshore delivery team.
• Coordinate work across Finance, Integration, Basis, Development, and Functional teams.
• Drive SLA adherence, backlog reduction, operational excellence, and service quality improvements.
• Provide executive-level status updates, risk management reporting, and stakeholder communications.
• Lead continuous improvement and automation initiatives across tower operations.
Cross-Functional Collaboration
• Partner with Finance stakeholders, business users, and IT leadership.
• Coordinate with SAP MM, SD, PP, Treasury, MDG, ABAP, Basis, and Integration teams.
• Support governance reviews, operational reporting, and strategic planning activities.
• Ensure alignment across onsite and offshore teams to deliver stable and efficient Finance operations.
 
Qualifications:
• 10+ years of SAP Finance (FI/CO) experience with strong SAP S/4HANA expertise.
• Significant hands-on experience in SAP Central Finance (CFIN).
• Expertise in AIF, SLT, MDG, key mapping, business mapping, and data replication.
• Strong understanding of Finance close processes, reconciliation, and reporting.
• Experience managing P1/P2 incidents, SLA governance, and service delivery operations.
• Proven experience leading onsite/offshore teams in a global delivery model.
• Strong stakeholder management, communication, leadership, and problem-solving skills.
• Experience supporting large-scale AMS and production support environments.

Years of Experience : 10-12 Years.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.