Role Overview
In this role, you will be responsible for the essential administrative, financial, and organizational workflows that keep our outbound logistics department running smoothly. From handling invoice processing in SAP to maintaining impeccable digital and physical records, your work will directly support the operational efficiency of the PE Outbound team.
KEY RESPONSIBILITIES(To perform within this position successfully, the incumbent must be able to perform each essential duty satisfactorily. Other duties may be assigned.)
- Process department spending through SAP, including invoice tracking, billing verification, and approval coordination.
- Maintain accurate records, bookkeeping documentation, and outbound logistics files to support compliance and operational efficiency.
- Prepare routine operational and spending reports for management and communicate updates to internal stakeholders.
- Support administrative and logistics activities as needed to meet changing business priorities.
- Coordinate daily outbound shipment activities to ensure on-time and complete customer deliveries.
- Schedule and manage carrier pickups and deliveries while maintaining strong carrier relationships.
- Monitor shipment status and provide timely updates to customers and internal teams.
- Investigate and resolve shipment issues, including delays, damages, shortages, and freight claims.
- Optimize transportation schedules, routes, and processes to improve efficiency and reduce costs.
- Analyze transportation expenses, develop budget forecasts, and identify cost-saving opportunities.
- Negotiate carrier rates and contracts and evaluate carrier performance against established service expectations.
- Develop contingency plans to minimize transportation disruptions and maintain service levels.
- Collaborate with sales, operations, and customers to ensure shipping requirements and expectations are met.
- Address customer inquiries, concerns, and logistics-related issues while maintaining a high level of customer service.
- Generate transportation performance metrics and provide recommendations for continuous process improvement.
AUTHORITY & SCOPE
This role operates within defined corporate policies and procedures and exercises judgment appropriate to its level of responsibility. The position may influence decisions related to functional operations, processes, or recommendations and escalate matters as required
Supervisory Responsibilities:No
Qualifications (The requirements listed below are representative of the knowledge, skills, and/or ability required and preferred for this position.)
Required Education & Experience:
- Bachelor's degree in business, Supply Chain, Logistics, Engineering, or related field
- 2 years of experience in logistics, supply chain, transportation, customer service, administrative support, or related field
Required Knowledge, Skills, & Abilities:
- Strong organizational and communication skills
- Basic analytical and problem-solving abilities
- Intermediate Microsoft Excel skills
- Ability to manage multiple priorities in a fast-paced environment
- Strong attention to detail
- Ability to work independently and as part of a team
Preferred Education & Experience:
- Experience with SAP or other relevant logistics management systems
- Knowledge of transportation regulations and compliance requirements
Certificates, Licenses, and Registrations:
Working Conditions:
Office setting, repetitive standing, walking within and between buildings; Occasional overtime may be required