Outlets Manager

Outlets Manager

Job Summary

We are seeking a dedicated and enthusiastic Outlets Manager to oversee the operations of multiple food and beverage outlets within our hotel. The ideal candidate has a passion for hospitality, strong leadership skills, and the ability to ensure consistent service standards across all venues. 

Key Responsibilities

·        Supervise daily operations across multiple food and beverage outlets. 

·        Provide training, mentoring, and supporting outlet staff. 

·        Ensure excellent customer service by addressing guest needs and resolving any issues. 

·        Monitor food and beverage quality, presentation, and consistency in all outlets.

·        Oversee cash handling, opening/closing duties, and shift reports. 

·        Maintain a clean, safe, and organized work environment in all outlets.

·        Collaborate with hotel management to enhance guest experiences. 

·        Ensure compliance with hotel policies, procedures, and health & safety standards. 

·        Oversee mini bar operations in guest rooms. Ensure mini bars and mini bar storage are well-stocked and properly maintained. Supervise mini bar attendant. Assist with Liquor, Beer, Wine and Food Inventory and ordering.

Qualifications

·        Previous experience in a manager or leadership role in the hotel or restaurant industry preferred. 

·        Strong communication and problem-solving skills. 

·        Ability to multitask and oversee multiple outlets efficiently. 

·        Team-oriented mindset with a hands-on approach to leadership. 

·        Availability to work evenings, weekends, and holidays as needed.

Benefits

·        PTO

·        Employee discounts

·        Employee Meal

·        Health Benefits

·        Opportunities for growth and advancement. 

Other

·        Background Check

·        Drug Screen

Join us and be part of a team that delivers outstanding hospitality experiences every day!