Outreach and Admissions Coach

Posting Details

Posting Summary

Working Title Outreach and Admissions Coach Role Title Education Support Specialist III Role Code 29144-SW FLSA Exempt Pay Band Position Number 28200043 Agency Piedmont Virginia Community College Division Piedmont Virginia Community College (Div) Work Location Albemarle - 003 Hiring Range $54,000 - $58,000 Emergency/Essential Personnel No EEO Category 2-Professionals Full Time or Part Time Full Time Does this position have telework options? -Telework options are subject to change based on business needs- No Does this position have a bilingual or multilingual skill requirement or preference? Work Schedule

This full-time, exempt position works 40 hours per week and provides services primarily in person. Standard operational hours are 8:00 a.m. to 5:00 p.m., Monday through Friday, with potential for a modified summer schedule based on business needs. The role also includes travel throughout PVCC's service region and occasional evening and weekend work to support outreach, recruitment, and college events.

Sensitive Position No Job Description

Piedmont Virginia Community College (PVCC) is a nonresidential two-year institution of higher education that serves Central Virginia - principally residents of the City of Charlottesville and the counties of Albemarle, Buckingham, Fluvanna, Greene, Louisa and Nelson. Our scenic campus is located in Albemarle County, Virginia. We are one of 23 community colleges in Virginia that comprise the Virginia Community College System (VCCS).

Position Description - Outreach & Admissions Coach

Piedmont Virginia Community College (PVCC) is a public, open access institution of higher education in the Virginia Community College System whose main campus is located in Charlottesville, Virginia. This is home to the Charlottesville Historic Downtown Mall, The Jefferson School African American Heritage Center, and the John Paul Jones Arena (JPJ). As a comprehensive community college, the College provides quality, accessible, and affordable educational opportunities for the residents of the City of Charlottesville and the counties of Albemarle, Buckingham, Fluvanna, Greene, Louisa, and Nelson. For more information, please visit: pvcc.edu

PVCC is known throughout the community and the Virginia Community College System for its exceptional faculty and staff, the quality of its programs and services, and the success of its students. PVCC seeks to attract, welcome, and retain individuals who reflect the communities we serve.

Position Title: Outreach & Admissions Coach

Department: Student Affairs

Employment type: full-time classified, exempt, benefitted

Position Purpose: Outreach & Admissions Coaches provide targeted, data-informed outreach to recruit potential students across the City of Charlottesville and the counties of Albemarle, Buckingham, Fluvanna, Greene, Louisa, and Nelson. Coaches guide prospective students from their initial interest through enrollment, ensuring equitable access to postsecondary education and training. By delivering essential orientation and onboarding, coaches build a strong foundation that supports student success through the completion of a degree, certificate, or short-term training program. Outreach and recruitment efforts take place on campus, in the community, and virtually to meet students where they are.

Duties and Responsibilities:

Coaching (35%)

• Cultivate relationships with prospective students by providing tailored orientation details and guidance on academic and career pathways.
• Assist prospective students through registration for recruitment events, application submission, and pre-enrollment milestones.
• Support new students during onboarding and execute seamless handoffs to academic advisors, financial aid counselors, and college support personnel.
• Design and produce informational materials that help prospective students make timely, informed enrollment decisions.

Outreach (30%)

• Represent PVCC at college fairs, community events, and information sessions across the region.
• Serve as a primary liaison between PVCC and community organizations, educational institutions, employers, and homeschool cooperatives.
• Partner directly with regional high schools to deliver outreach and facilitate a smooth transition to college.

Strategy & Collaboration (20%)

• Help design and implement strategic recruitment plans that promote equitable access for historically marginalized and underserved populations.
• Collaborate with internal teams to plan and execute onboarding activities and special events. Active participation in assigned department, division, college, and system committees or projects.

Technology & Operations (10%)

• Leverage Customer Relationship Management (CRM) tools to manage prospective student communication, streamline onboarding, and track outreach effectiveness.

Professional Development & Support (5%)

• Stay current on emerging trends, technologies, and best practices in college access and admissions.
• Perform other job-related duties as assigned.

Benefits include:

• Choice of health, dental, disability, and life insurance plans offered through the Commonwealth of Virginia
• Generous leave benefits
• Tuition waiver program for studies at PVCC and opportunities for professional development and career advancement

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

• Experience planning, coordinating, and carrying out outreach, recruitment, educational, or community-based activities or events.
• Experience providing guidance, coaching, advising, customer service, or other direct support to students, prospective students, clients, or community members.
• Experience communicating information to individuals and groups through presentations, information sessions, workshops, or similar activities.
• Demonstrated ability to organize and manage multiple assignments, deadlines, events, or priorities.
• Demonstrated ability to communicate effectively, both verbally and in writing, with individuals from a variety of backgrounds.
• Experience using technology to maintain records, track interactions, or manage communications.

Additional Considerations

• Additional education or training in counseling, higher education, education, or a related discipline.
• Direct experience in academic advising, admissions, school counseling, or student affairs.
• Experience working directly with high school students, college students, and adult learners.
• Familiarity with community college programs, pathways, and enrollment processes.
• Hands-on experience with higher education technology platforms, such as Salesforce (CRM), Navigate, SIS, and XAP.
• Proficiency in Spanish (bilingual or conversational Spanish preferred).

Operation of a State Vehicle No Supervises Employees No Required Travel

within college service area

Posting Detail Information

Posting Number CLS_4795P Recruitment Type General Public - G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 10/08/2026 Job Close Date 11/08/2026 Open Until Filled No Agency Website pvcc.edu Contact Name Human Resources Email Humanresources@pvcc.edu Phone Number 4349616567 Special Instructions to Applicants

• Candidates selected as finalists will be required to conduct an on-campus presentation (presentation topic and details will be provided prior to the interview).
• Finalist candidates must provide contact information for at least one direct supervisor reference.

In order to better serve our customers, PVCC will only accept online applications. PVCC will not accept hand-delivered applications or applications submitted by mail, email, or fax. Cover letters and resume/curriculum vitae must be attached electronically to the online application.

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: https://www.dars.virginia.gov/drs/cpid/PWContact.aspx or call DARS at 800-552-5019, or DBVI at 800-622-2155

Additional Information

Nondiscrimination & Sexual Harassment Notice

Piedmont Virginia Community College does not discriminate on the basis of sex, including sexual harassment, in its education programs, activities, or employment, as required by Title IX of the Education Amendments of 1972. This applies to admissions, employment, and all aspects of college life.

For information on our Title IX Coordinator, nondiscrimination policy, grievance procedures, and how to report a concern, visit: Title IX Information | Piedmont Virginia Community College.

Review of applications begins immediately

Background Check Statement Disclaimer

The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting https://jobs.vccs.edu/postings/101959

Supplemental Questions

Required fields are indicated with an asterisk (*).

• Will you require sponsorship to accept employment?

• Yes

• No

• Do you possess a Bachelor's Degree

• Yes

• No

Applicant Documents

Required Documents

• Resume
• Cover Letter/Letter of Application

Optional Documents

• Alternative Hiring Process Letter
• Unofficial Transcripts
• SF-50 (Documentation of involuntary separation from Federal Agency)