Outreach Associate

Build Relationships. Expand Access. Make a Difference.

Are you a natural relationship builder who enjoys meeting new people, opening doors, and making meaningful connections?

At BasePoint, we're on a mission to expand access to quality mental healthcare for adolescents, young adults, and their families. We're looking for a motivated, outgoing, and relationship-driven Outreach Associate to help us grow our presence throughout the Dallas–Fort Worth community.

This is an exciting opportunity for someone who enjoys being out in the community, building relationships, and connecting people with valuable resources. Whether your background is in sales, business development, healthcare, education, or community outreach, your ability to connect with others and follow through can make a real impact.

If you're self-motivated, enjoy a fast-paced environment, and want your work to have a greater purpose, we'd love to meet you!

What You'll Do

As an Outreach Associate, you'll play an important role in expanding BasePoint's referral network by developing new relationships with healthcare providers, schools, and community organizations.

Build Relationships & Develop New Opportunities

• Identify and connect with prospective referral partners, including outpatient psychiatric providers, therapists, schools, and community organizations.
• Develop new relationships through in-person visits, networking, phone calls, and consistent follow-up.
• Identify opportunities to introduce BasePoint's services to new and underserved markets.
• Build trust with referral partners by understanding their needs and connecting them with appropriate resources.

Represent BasePoint in the Community

• Educate community partners about BasePoint's behavioral health programs, services, and levels of care.
• Coordinate facility tours and educational meetings for prospective referral partners.
• Participate in community events, networking opportunities, and outreach activities.
• Serve as a knowledgeable and professional representative of BasePoint's mission.

Collaborate & Drive Results

• Partner with Outreach Liaisons, Clinical Care Coordination, and Patient Access teams to support referral relationships.
• Maintain accurate records of outreach activities, contacts, and follow-up in our CRM.
• Track progress toward relationship development, referral, and outreach goals.
• Maintain consistent field activity, including a target of at least 15 in-person partner meetings per week.

What We're Looking For

We're looking for someone who brings energy, initiative, and a genuine passion for connecting with people.

Required Qualifications

• High school diploma or equivalent.
• Demonstrated ability to build and maintain professional relationships.
• Experience using a CRM or similar system to track activities and follow-up.
• Excellent communication, interpersonal, and organizational skills.
• Strong follow-through, time management, and ability to work independently.
• Valid driver's license, reliable transportation, and ability to travel locally throughout the Dallas–Fort Worth area.

Preferred Qualifications

• Bachelor's degree in Business, Marketing, Psychology, Social Work, Communications, Healthcare, or a related field.
• Experience in community outreach, sales, business development, healthcare, behavioral health, or education.
• Familiarity with healthcare providers, schools, and community resources throughout the DFW area.
• Knowledge of behavioral health services and levels of care.

We're open to candidates who are early in their outreach careers and demonstrate strong communication skills, initiative, relationship-building abilities, and a willingness to learn.

What Makes This Opportunity Exciting?

• Mission-Driven Work: Help adolescents, young adults, and families connect with meaningful mental health resources.
• Professional Growth: Develop valuable experience in behavioral health outreach, relationship management, and market development.
• Collaborative Team: Work alongside passionate professionals committed to expanding access to mental healthcare.
• Make a Tangible Impact: See how the relationships you build help connect individuals and families with appropriate care.

Ready to Make an Impact?

If you're passionate about building relationships, enjoy connecting with your community, and want to be part of an organization making a meaningful difference in mental healthcare, we want to hear from you!

This position requires valid U.S. work authorization. The company does not provide visa sponsorship now or in the future.