Outreach Coordinator

Outreach Coordinator

Connect Health + Wellness is seeking candidates for a full-time Outreach Coordinator position for our Ridgeway, Virginia location.

Purpose: Every position within Connect Health exists to help the organization realize its Mission of providing medical, dental and other health related services to uninsured and underinsured members of our community. As a valued member of our staff, it is critically important that this goal be the motivation for all your activities in the performance of your duties and responsibilities.

Position Summary: The Outreach Coordinator is responsible for community outreach, patient registration, and promotion of services for Connect Health + Wellness. This role serves as a primary point of contact at mobile health unit events, school-based and community vaccination clinics, and other outreach activities. The Outreach Coordinator ensures accurate patient registration, supports new service line implementation, and strengthens relationships with community partners to expand access to care.

Essential Functions of the Position

The Outreach Coordinator’s duties can include, but may not be limited to the following:

Community Outreach & Engagement

1. Represent the health center at mobile health unit events, school-based activities, vaccination clinics, and community partner events.
2. Promote CHW services, programs, and new service lines to patients, families, and community stakeholders.
3. Assist with planning and execution of outreach events, including health fairs, school-based initiatives, and other outreach clinics.

Patient Registration and Intake Support

1. Register new and returning patients at mobile health unit and outreach events in accordance with FQHC and HRSA requirements.
2. Obtain required patient consent, demographic information, insurance details, and sliding fee scale documentation.
3. Ensure accurate and timely data entry into the electronic health record (EHR).
4. Verify patient information and assist with identifying payer sources or self-pay eligibility.

Mobile Health Unit Support

1. Attend all assigned mobile health unit events for the primary purpose of registration, outreach, and patient navigation.
2. Serve as the on-site outreach and registration resource for patients and families.
3. Coordinate with clinical and operational staff to support efficient patient flow during mobile events,

Vaccination and School-Based Events

1. Support school-based vaccination clinics and other immunization events in coordination with internal teams and community partners.
2. Assist with consent collection, registration, and patient communication before, during, and after events.
3. Provide families with education and information regarding services and follow-up care.

New Service Line Support

1. Assist with outreach, patient education, and registration related to new service lines as they are launched.
2. Support enrollment and patient engagement efforts for expanding programs.

Clinic Outreach Support

1. Support site-based initiatives aimed at increasing access, utilization, and continuity of care across all locations.
2. Provide outreach and registration assistance for fixed-site clinic locations as needed.

Pay Range: $15.00 to $17.00

Benefits:

• Paid Holidays (8)
• Paid Time Off (160 hours, for 40-hour employees)
• Simple IRA Plan (with company match)
• Medical, Dental and Vision Insurance offered
• Life Insurance provided by employer
• Short-term and Long-term Disability coverage provided by employer
• Other voluntary plans available